YOUR JOB IN A NUTSHELL
Make a difference in a critical domain of BNP PARIBAS Fortis and join Operational Permanent Control (OPC) as our Account Manager (ACMA).
As the bank’s first line of defense, OPC plays a key role in mitigating operational risks, from process inefficiencies to fraud and regulatory compliance. We work closely with business units to identify risks, implement controls, and drive continuous improvement, ensuring a secure and trustworthy environment for both customers and employees.
In this role, you’ll focus on Professional Ethics (PE), Market Integrity (MI), Protection of Client Interests (PIC), and Fraud Prevention, domains that are foundational to our reputation and license to operate. By enforcing conflict-of-interest management, fair client treatment, market abuse prevention, and anti-fraud measures, you’ll help uphold transparency, avoid legal/reputational risks, and reinforce trust.
AND IN DETAIL
As Account Manager (ACMA), you’ll act as the domain expert and orchestrator for OPC, serving as the key liaison between stakeholders, leadership, and governance forums.
Your role includes:
- Domain Expertise & Continuous Learning: Stay ahead of evolving regulations and best practices in Professional Ethics, Market Integrity, Protection of Client Interests, and Fraud Prevention.
- Build credibility by sharing insights with Second Line of Defense (LoD2) and peers.
- Simplify complex topics (e.g., market abuse, fraud schemes) for colleagues.
- Reporting Officer to Compliance & Fraud Meetings; Represent OPC in compliance committees, ensuring accurate, transparent updates on PE/MI/PIC/Fraud topics.
- Pre-align with Compliance to address sensitive issues (e.g., control gaps).
- Present data clearly, without jargon, linking updates to strategic priorities.
- Backlog & Roadmap Orchestration: Manage the PE/MI/PIC/Fraud backlog and translate it into a dynamic roadmap.
- Balance competing demands between Compliance, OPC, and business units.
- Communicate updates tailored to technical and non-technical audiences.
- Internal OPC Reference Point & Guidance: Serve as the go-to expert for OPC colleagues (control developers, analysts).
- Lead structured workshops with actionable outcomes.
- Ensure prioritization and quality of control results.
- Stakeholder Engagement & Relationship Management: Keep stakeholders informed and aligned on requirements and development plans.
- Deliver tailored updates in governance meetings.
- Proactive Advisory to OPC Management Team (MT): Provide clear, actionable advice to enable efficient decision-making.
- Prepare executive summaries highlighting key trade-offs and recommendations.
YOUR TALENTS AND COMPETENCES
You’re a great fit if you:
- Connect and facilitate: bridge gaps between internal/external stakeholders.
- Analyze and synthesize: turn data into strategic insights.
- See the bigger picture: spot links between risks, processes, and impacts.
- Thrive in project coordination: a structured, proactive approach is your strength.
- Know (or want to learn) PE/MI/PIC/Fraud or have compliance/risk management experience.
- Communicate fluently in Dutch, French, and English (written/verbal).
- Master MS Office (Excel, PowerPoint)
WHAT WE HAVE TO OFFER
Sustainability and impact
We strongly believe in the positive impact that the financial sector can have on the world. BNP Paribas Fortis offers sustainable and responsible investment products and solutions and encourages social entrepreneurship. Together with our customers, we are working towards a better future every day.
DEVELOPMENT & CAREER PERSPECTIVES
We offer a wide range of training courses, workshops and webinars to choose from depending on your availability, interests and goals.
GOOD PLACE TO WORK
In addition to your remuneration and benefits (meal vouchers, insurance, holidays), we offer flexible salary options, allowing you to convert part of your salary into personalised benefits (phone use, IT equipment, transport, etc.).
OUR ENGAGEMENT
At BNP Paribas Fortis, we want to attract and retain all talent, whatever their gender, age, background or sexual orientation, and irrespective of whether they are living with a disability, as every person has their own experiences and their own identity. All of our full-time vacancies are also open to candidates wishing to work on an 80% or 90% full-time equivalent basis.
If the function is categorized as a banking services provider function (cf. Law of 22 April 2019 establishing an oath and a disciplinary regime for the banking sector), you will also need to provide us with a 'certificate of absence of professional ban' from the FSMA confirming that you are not professionally disqualified.
TEMPTED BY THE CHALLENGE?
A first selection is made based on your CV and motivation letter. Are we convinced that you are the right candidate? Then we will contact you.
Good luck!
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