We are looking for

Global Banking, Office Manager

Job type
Permanent
Schedule
Full time
Brand
BNP Paribas Corporate & Institutional Banking
Last update 23.07.2025

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. 

Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.  

* excluding partnerships

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

https://careers.apac.bnpparibas/ 

Key responsibilities as Office Manager (approx. 75% of your time)

  • Team management
    • Objectives & Performance appraisal
    • Quality assurance of delivered services by the pool of assistants
    • Talent management (recruitment, hiring and training for both full time and temporary administrative staff)
    • Contributes to CRP (consulted by COO / BMD in charge)
    • Leave management
    • Assign access rights
    • Validate any staff claims
    • Resolve employee performance, people issues and disciplinary issues (if applicable) with HR
    • Operate independently, without direct supervision to anticipate problems and resolve issues by applying good judgment in the context of existing policiesConduct regular team meetings to foster collaboration, address queries / issues, and ensure consistency, documentation and process optimization
  • Coordination and operational management:
    • Steer workload allocation of your team members onshore assistants (e.g. assign scope when new joiners and/or leavers, management of queries/questions regarding scope & priorities)
    • Coordinate planning to ensure continuity of service (e.g. back-up activation, etc.)
    • Oversight of ISPL smart office team in close coordination with head of team in ISPL
    • Regular review of service provided by ISPL team 
    • Consolidate feedbacks & queries from onshore team members
    • Overall supervision of SLA
    • Daily interaction with all levels of management and professionals in Global Banking and other areas with CIB, frequent interaction with HR, Compliance and Risk

    • Additional tasks (approx. 25% of your time): Individual contribution as Executive Assistant for Managing Director(s)
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