Continuous Improvement Framework - Team Manager

About the Job 

• The Continuous Improvement Team Manager’s main mission is to lead a team of Continuous Improvement (CI) project managers and CI trainers and coaches to take Continuous Improvement concepts, tools and culture across the organization, always seeking efficiency opportunities within its scope of activities

Your Main Activities Are

• Lead CI Methodology’s maintenance
• Promote CI brand equity & develop general CI culture
• Manage the team resources to service both ITO and non-ITO clients and lead strategic planning on team’s priorities to deliver the new mandate of the team specifically on:
  1. Training and Coaching:
     • Lead CI training catalogue’s design, maintenance and global coordination
     • Plan training calendar
     • Run Learning Academy
     • Run Leadership Training & Coaching
     • Arrange external CI certifications (e.g., Lean Six Sigma)
     • Run ad-hoc trainings & workshops
  2. Lean Ambassadors and WINs: 
     • Define and disseminate key guidelines and best practices globally
     • Manage local Community, including new members onboarding and roadmap planning
     • Perform new Lean Ambassadors’ Onboarding Training
     • Animate Community (Campaigns and Events)
     • Support Lean Ambassadors’ Cells
     • Coordinate the WINs global related topics and projects
     • Provide methodological support for High Potential WINs initiatives and empower the Lean Ambassadors to support Low / Medium Potential ones
  3. CI Maturity assessment 
     • Own and promote assessments’ frameworks (design and updates)
     • Run CI Maturity assessments
• Design and run an appropriate governance framework to interact with team's clients and stakeholders while regularly reviewing the team’s services catalogue to match the team's clients' evolving needs and priorities

Profile and Skills to Success

• Master’s degree in Management, Finance, Economics or Engineering
• Fluency in English with excellent communication skills

• Strong experience on Lean methods and tools
• Strong experience on change management methods and tools
• Advanced facilitation skills
• Leadership: Capacity to bring together different stakeholders' visions and have them converge towards the same common target and get their full buy-in
• Excellent interpersonal and communication skills at all levels of the business
• Collaboration and active listening skills
• Rigorous, organized, and execution oriented
• Team player, ability to work cross functionally for the general interest 
• Sense of priority: capacity to draw the line between important and secondary matters and switch between macroscopic and detailed issues permanently 
• Pragmatic
• Previous experience in project managers/Change team management is a prerequisite
• Skills as coaching
• Black Belt Lean Six Sigma certification

#LI-Hybrid

Why joining BNP Paribas? 

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

• Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

• International reach 

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: 

• • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; 
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; 
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
• Diversity and Inclusion commitment 

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. 

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered. 

* In case you are selected for this role, further documentation will be requested to support your hiring process.