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Assistant Manager - OPC

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Last update 24.05.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Operational permanent control (first line of Defence) team works closely with business teams in order to support in and managing the operational risks, incidents, comply with group guidelines and contribute in effective completion of Risk Control Self Assessments. Additionally facilitate Audit coordination’s, governance meetings and as well as Procedure Managements.

Job Title:

Assistant Manage







Business Line / Function:


Reports to:


Manager – OPC


(if applicable)



Number of Direct Reports:

Directorship / Registration:


Position Purpose

Operational permanent control (first line of Defence) team works closely with business teams in order to support in and managing the operational risks, incidents, comply with group guidelines and contribute in effective completion of Risk Control Self Assessments. Additionally facilitate Audit coordination’s, governance meetings and as well as Procedure Managements.


Direct Responsibilities

¡  Being a representative in the Operational Permanent Control Unit functioning within the organization ensure that the Group guidelines are adhered by the across the organisation.

¡  Work closely with Operational and functional Business Units in GSO to ensure that the defined controls are adhered and any deficiencies/failures are escalated to Senior Management on time.

¡  Investigate the incidents recorded and perform regular follow-up with the stake- holders according to the Incident management guidelines including and evaluate the effectiveness of the preventive measures proposed and implemented within the defined time lines.

¡  Work closely with business units in order to assess both effectiveness and efficiency of existing controls.

¡  Evaluate the operational risk from an internal & external fraud perspective, ensure the teams comply with group guidelines.

¡  Contribute to the completion of Generic Control Plan (GCP) and other Risk framework and ensure that Group requirements are met.

¡  Support Global OPC team in implementing the Generic control plans (GCP) to the operational and functional teams.

¡  Liaise with the operational and functional units in case of any information or documentation deficiencies to meet local requirements.

¡  Closely monitor on the implementation of recommendations issued by internal (LOD1, LOD2 and IG) and external audit, regulatory bodies, etc. Share the recommendations status report to internal, regional and global stakeholders.

¡  Ensure that the procedures are reviewed in regular interval by the Business units and Operation Risk Team and ensure that procedure covers the entire process and it is within the operational framework.

¡  Involved during the migration of new activity/process along with Project management team and review the documents such as SOP’s, existing RCSA, and Historical incidents in order to have the appropriate control framework.

¡  Diligently follow the proper escalation channels where required.

¡ Ensures that all qualified incidents are adequately translated to operational historical incidents, and registered within Risk 360 and escalate via proper channels where necessary.

¡ Work closely with Managers and Operation team for the Heads up preparation.

¡ Incidents reported by BUs are to be completed with basic details within 30 days & closed within 60 days.

¡ Ensure all the required controls identified are updated in SOPs.

¡ Ensure write-ups of various sections in BIRDIE/RISK360 are clearly articulated.

¡ Ensure the action plans are recorded in AURORA for significant incidents and communicated to senior management within 48 hours.

¡ Ensure that RCSA methodology is diligently followed and assessment is carried out as per the Group guidelines including overall coverage of risk and process,

¡ Work closely with managers in creating the action plan for open risks and ensure action plans are implemented within the agreed timeframe.

¡ Ensure all the signed RCSA master copy is documented and archived in shared drive for easy reference and retrieval.

Contributing Responsibilities

¡ Contribute to the Daily, Weekly, fortnightly and monthly reporting to the senior management on Incidents, Preventative Measures, aging incidents, Long term incidents and Open recommendations etc.

¡ Work with managers in conducting the Permanent control Meeting with Operational and Functional units within organization.

¡ Contribute inputs to the risk reporting to Management through Risk Control Committee and Internal Control committee.

Technical & Behavioral Competencies

¡ Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

¡ Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.

¡ Identify Operational Risk Areas within the entity’s processes or activities.

¡ Ability to analyses and be critical in decision making 

Specific Qualifications (if required) Qualified MBA (Finance)/

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork


Attention to detail / rigor

Personal Impact / Ability to influence

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to inspire others & generate people's commitment

Ability to develop others & improve their skills

Ability to develop and leverage networks

Choose an item.

Education Level:

Master Degree or equivalent

Experience Level


Other/Specific Qualifications (if required)

  • Qualified C.A /C.A (Inter) C.S / CIA / CMA (Intermediate) pass. 
  • Atleast 8 to 10 years of Risk and/ or Investment banking experience.

Discover the different professions within BNP Paribas: Operations Management

Those who work in Operations Management roles are essential to the smooth-running of our Group, and work consistently to satisfaction to our clients and teams. These roles offer stimulating careers that combine efficiency with a strong collaborative spirit.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more