IT Business Analyst
Based in Warsaw, hybrid working (50/50)
2 - 5 years experience
English mandatory
About the Team
Arval IT is an international IT organization, with a workforce of around 1 000 internal and external professionals located in several countries (France, UK, Netherlands and other). As part of our sourcing strategy, we are expanding our nearshoring capabilities by establishing a new Arval Tech Center in Poland, within an existing business operations shared service center (Arval Competence Center Warsaw, ACCW). This Arval Tech Center plays a strategic role in the development of digital expertise, and internalization of key competencies currently handled by external partners.
Arval Competence Center Warsaw is the latest initiative of the BNP Paribas group, which aims to develop competences and business services. Currently, ACCW employs over 90 people who, every day, in various languages, help Arval Group entities to efficiently serve Clients and Partners. In ACCW, solutions are being created that aim to streamline the customer and supplier verification processes. The center specializes, among others, in credit analyses and KYC analyses, and also performs tasks in the field of HR data administration and internal control.
As part of the strategic initiative of Arval IT teams’ deployment, the Dynamos Tribe is expanding its presence in Poland. The Dynamos Core Leasing Platform (CLS) is the platform being used by Arval Business within 15 countries and 2 competence centers to operate the leasing and mobility solutions of Arval. We provide leasing and mobility solutions to corporations, medium and small companies and individuals. Our IT model is based on agile delivery, with squads working in collaboration with product owners, scrum masters, designers, engineers and technical leads around multiple geographies.
Duties - Responsibilities
Business Analysts ensures that squads don’t just build fast, but build the right thing, in the right way, with the right understanding. He/She is responsible for translating business needs into clear, workable solutions that IT can realize and that users can trust. Support backlog quality by refining user-stories and clarifying acceptance criteria. Thinks beyond immediate change and considers long-term solutions. Business Analyst also works in close collaboration with Product owners, developers, architects and business stakeholders to enable smooth deliveries.
Activities
THE COLLABORATOR WILL BE INVOLVED IN SOME OR ALL OF THE FOLLOWING ACTIVITIES:
Requirements & Scope Definition
- Write down clear requirements
- Define the scope and manage expectations
- Assess vague requests and translate them into clear agreements
- Prevent assumptions and misinterpretations
- Ensure everyone shares the same understanding of the “what” and the “why”
- Document information in a way others can easily use
Stakeholder Alignment & Communication
- Continuously connects business, product and IT
- Actively checks that everyone is still pursuing the same goal
- Brings stakeholders together at the right time
- Ensure decisions are supported, not just made
- Ask questions until the real need is clear
Impact, Risk & Dependency Analysis
- Thinks in causes, impacts and dependencies
- Look at the entire chain, not just the change
- Identifies risks and implications before they become issues
- Looks beyond the current change
- Considers processes, data and architecture in solutions
- Avoids short‑term solutions that create long‑term problems
- Recognizes patterns and structural improvements
Enabling Smooth Delivery
- Prevents rework by creating clarity upfront
- Answers questions before they become blockers
- Enables development to continue without interruptions
- Reduces waste by preventing misunderstandings
- Accelerates decision‑making through good preparation
- Helps the squad make better decisions
Structuring & Simplifying Complexity
- Works with a recognizable and consistent approach
- Brings structure in complex topics
- Provides overview in requirements, processes and data
- Makes complexity manageable for the squad
- Helps the organization remain scalable and adaptable
Expertise and skills
BEHAVIOURAL SKILLS
- Naturally curious and asks many questions
- Wants to keep learning and further develop oneself
- Open, approachable and pleasant to work with
- Healthy dose of humor and the ability to keep things in perspective
- Radiates positive energy without being overbearing
- Dares to say “I don’t understand” when something is unclear (this is an integral part of the learning process)
- Takes initiative on his/her own
- Shows ownership of the tasks
- Easily establishes contact with team members and stakeholders
- Does not wait for instructions but seeks out the right people independently
- Actively gathers knowledge and quickly masters new material
- Identifies improvement opportunities and brings them up for discussion
- Communicates openly about progress, findings and challenges
- Enjoys collaborating and sharing knowledge with colleagues
- Has a mentality of: “I don’t know it yet, but I’ll find out!” (does not wait for someone to tell what to do)
TRANSVERSAL SKILLS
- Ability to connect business, product and IT
- Ability to translate complex topics into understandable information
- Ability to facilitate meetings, workshops and discussions
- Ability to align stakeholders with different perspectives
- Ability to detect risks, dependencies and impacts
- Ability to structure and document information clearly
- Ability to support decision-making with insights
- Ability to work across domains, countries and departments
BUSINESS SKILLS
- Understanding of business processes
- Understanding of data flows and software interactions
- Knowledge of leasing
- Understanding of the relationship between IT and business
- Awareness of compliance and risk
- Understanding of operations impacts of changes
- Ability to assess business value and priorities
- Knowledge of stakeholder landscape and governance
COMMON BASE Methodology & tools
- Agile/Scrum/Kanban
- User story refinement and acceptance criteria definition
- Process modelling (flow diagrams)
- Documentation standard and best practices
- Test support and validations help
- Tools such as Jira, Confluence and Visio
Poste-type and Location
Arval Department: ACCW IT
BNP Paribas Job type: Business Analyst
Location: based in the local country/regions (Poland)
