#Product Marketing Operations #Coordination #Project Management #Global Markets
About the job
- The Team Leader ensures operational excellence, coordination, quality control and process efficiency, while working in close alignment with the direction, workflows and priorities set by the Product Marketing Managers worldwide
- This is an execution- and coordination-focused leadership role, centered on enabling smooth daily operations, supporting global teams, piloting automation efforts and ensuring efficient delivery — rather than defining strategic priorities or product narratives
- The Product Marketing Team Leader has a dual reporting line to the local MC2 Team Manager, based in Lisbon, and to the Head of Global Markets Marketing, based in Paris
Your Main Activities Are
- Operational Coordination & Workflow Oversight
- Act as the local operational relay for Product Marketing Managers in Paris, London, Milan and New York
- Maintain a clear understanding of the structure, responsibilities and scopes of each Product Marketing platform, in line with the allocation of Lisbon team members
- Ensure smooth operational execution of all tasks instructed by the relevant Product Marketing Managers — without arbitrating or assigning scopes independently
- Monitor project progress locally and escalate issues, risks or bottlenecks to the appropriate Product Marketing Manager
- Support global teams by resolving local operational challenges and facilitating communication thanks to proximity with Lisbon-based stakeholders
- Interface with Design, Digital & Local Support Teams
- Establish strong daily working relationships with the Lisbon-based Design and Digital teams, ensuring smooth delivery of creative and digital components required by Product Marketing initiatives
- Act as a facilitator between Lisbon teams and global platforms to ensure fluid communication, efficient workflows and timely outcomes
- Collaborate with local Sales, Structuring and support teams in Lisbon to ensure seamless integration of information and operational needs
- Contribute to reinforcing the visibility and credibility of Product Marketing within the Lisbon Global Markets environment
- Industrialisation, Automation & MCE Studio Ownership
- Operate as the business coordinator for the industrialisation and automation of recurring Product Marketing materials (e.g., monthly updates, recurring publications, templates)
- Serve as the Lisbon lead for the MCE Studio platform by:
- Gathering, consolidating and harmonising enhancement requests from all Product Marketers (Lisbon + Paris)
- Structuring and communicating these needs to the Mumbai development team
- Coordinating UAT, testing, follow-up and rollouts
- Monitor, track and escalate all MCE Studio bugs reported by Product Marketers:
- Ensure that fixes are delivered quickly, permanently and in line with business needs
- Maintain detailed logs and share structured reporting with Product Marketing Managers
- Build and maintain roadmaps, release calendars and operational plans for the evolution of the platform
- Provide regular reporting
- Be force of proposition on automation, process optimisation and transversal operational improvement
- Team Leadership, Talent Development & Local HR Interface
- Lead and support the Lisbon Product Marketing team:
- Ensure clarity and proper relay of instructions received from Product Marketing Managers
- Provide operational guidance on workflows, deliverable quality and best practices.
- Maintain strong operational risk controls and adherence to GM Product Marketing standards.
- Serve as the primary HR interface in Lisbon for recruitment, hiring and team development:
- Challenge and guide HR to source qualified candidates aligned with Product Marketing needs
- Conduct screening, interviews and evaluation in coordination with global Product Marketing Managers
- Support integration and onboarding of new joiners, ensuring alignment with workflows and tool usage
- Act as a local ambassador for the GM Product Marketing Team:
- Representing the metier in school forums, campus recruitment, and industry events
- Positioning Product Marketing as a Front-Office business enabler within the Lisbon talent ecosystem
- Promoting awareness of the team’s mission, scope and added value
- Encourage continuous skills development, collaboration and operational excellence within the team
- Reporting & Governance
- Produce KPIs and dashboards covering:
- Workload, productivity and SLA performance
- MCE Studio development & adoption
- Automation indicators
- Quality and process metrics
- Provide structured, periodic reporting to Product Marketing Managers, including:
- Operational progress
- Identified issues and risks
- Local insights
- Improvement proposals
- Support governance routines by ensuring clear documentation, tracking and communication of operational topics
Profile and Skills to Success
- MSc in Finance, Business Management or equivalent from a Top Tier International Business School
- Between 3 and 5 years of experience in project management, coordination, operations or PMO roles, ideally within a Global Markets or investment banking environment
- Experience in team management
- Fluency in English and Portuguese
- Experience with digital tools, automation or workflow platforms
- Proficiency in MS Office
- Excellent coordination, communication and stakeholder management skills in a multi-regional setup
- Strong organisational skills, attention to detail and ability to track multiple workflows
About the Team
- The Global Markets Product Marketing team in Lisbon supports BNP Paribas Global Markets by acting as a central production and coordination hub for the Product Marketing desks based in Paris, London, Milan and New York
- The Lisbon team’s mission is to execute, maintain and support the Product Marketing activities defined by these core platforms. Each Lisbon team member is assigned to a specific platform and contributes to that platform’s priorities and deliverables
About Global Markets
- Global Markets, the capital markets division of BNP Paribas' Corporate & Institutional Banking, is a powerhouse delivering top-tier solutions across asset classes. Our Portugal Platform (Porto and Lisbon) stands as a major European HUB and a unique player in the country, boasting a wide range of Front Office roles and services – Trading, Sales, Research, Structuring, Quants & Engineering, Business Dev and Support, Marketing & Client Support, Risk Management, Data Analytics and Machine Learning. With rapid growth and ambitions to make a global impact, we offer numerous short and long-term opportunities. Get a glimpse into our world- Check out our Global Markets Portugal webpage
#LI-Hybrid
Why joining BNP Paribas?
- Leading banking institution
Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe
The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions:
- Corporate & Institutional Banking (CIB) connects companies needing financing and institutional clients looking for investment opportunities division that offers tailored financial solutions for corporate and institutional clients.
- Commercial, Personal Banking & Services (CPBS) brings together all our commercial banks and several specialised businesses
- Investment & Protection Services (IPS) combines a unique continuum of products and services across protection, saving, investment and real estate including specialised businesses offering a wide range of savings, investment and protection services
In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.
- Diversity and Inclusion commitment
BNP Paribas ´ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility – Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
- Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
- Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
