Fleet Services Specialist with Dutch

If you are an automotive industry enthusiast and you would like to be a part of regional team, which takes care of Arval Car fleets in more than 5 countries, then this position is definitely for you. 

Become a part of stable and also dynamic team, which is servicing the car fleet for Benelux :) !

What will be your tasks? 

Your main responsibility will be review and approval of all technical and maintenance requests from garages and communication with our suppliers. This job will grow your technical skills and will keep you updated about the trends in automotive industry. You will come across of most automobile brands and improve your technical background, even if you are not skilled automotive specialist yet. The communication languages of this department are Slovak, Czech, German, French, Italian, Dutch, Hungarian, Polish and English.

• You will communicate with our networks of dealers and other suppliers via email and telephone, approve requests via B2B platform
• Ensure and manage regular and exceptional maintenance operations in relation with garages, dealers, body shops and specialized tire service providers
• Review incoming cost estimates regarding tires, service maintenance and repair (SMR), damage repair and relief vehicles for our clients
• After check of all positions, you will create an approval in our internal system/platform, focusing on contract details and optimizing costs
• Inform proactively account management in case you discover repairs which may be caused by the driver and driving behavior
• In case of damaged car caused by other vehicle, you contact the insurance
• In case of any doubts, you discuss with the team or contact local technical expert before taking any action
• Providing of technical specifications of the contract (covered positions, client exceptions, relief vehicle in contract, insurance details, tire size, etc.)

What skills/experiences are necessary for this position?

• motivation - cars, cars, cars :) - we are looking for a team mate, who is interested in cars and would not mind conversations with garages about technical maintenance of vehicles
• communication - Dutch + English are the main language skills required as you will be supporting Netherlands 
• customer service orientation - dealing with customers/clients might not be always easy, but we are proud of our positive customer service attitude and assertive communication

What do we offer?

Salary: from 1650+150 euro brutto (Dutch bonus)

Perks: 

• Bonus salary
• Meal voucher fully covered by us - 8 euro netto 
• Multisport card
• Cafeteria.sk benefit program
• Bonus vacation
• Home Office 
• Sick days 
• Life insurance 
• Referral program 
• Annual salary review 
• etc :)