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Vice President / Team Lead – Client Integration Officer (CEP)

Mise à jour le 24.01.2025

Business Overview:

BNP Paribas’ Global Markets (GM) business offers a broad range of products and services in the global interest rate, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organizations. Global Markets has the scale and reach to conduct business anywhere in the world and deliver products denominated in almost all of the world’s currencies. Their global network comprises more than 3,000 professionals working on our six main trading floors in London, Hong Kong, New York, Paris, Singapore and Tokyo. They are supported by regional offices throughout Europe, the Americas, Middle East and Asia-Pacific.

The Client Integration Team is a critical component of our organization, playing a key role in facilitating seamless onboarding of our clients across various segments, including Hedge Funds, Regulated Funds, Banks, Insurance companies, Pension Funds, and Public Institutions. Our team's mission is to partner with Sales and Relationship Managers to ensure efficient and effective integration of new clients, enabling them to fully leverage our services and solutions. To achieve this, we collaborate closely with various internal stakeholders and functions, including Know Your Customer (KYC), Credit, Regulatory, and Legal teams, to ensure a comprehensive and compliant onboarding process. By working closely with these teams and the Sales teams and RMs, we strive to deliver exceptional client experiences, drive business growth, and strengthen our relationships with key stakeholders.

Candidate SuccessFactors:

Candidates are measured on the following four performance drivers, whichwill dictate how individual impact is considered on the Americas platform:

  • Results and Impact
    • Able to influence peers and team.
    • Demonstrates good judgement when making decisions of high complexity and impact.
    • Exercise appropriate autonomy in the execution and delivery of work. 
    • Responsible for driving outcomes, which have meaningful effect on team or department.
  • Leadership and Collaboration:
    • Creates trust with colleagues.
    • Acts in leadership capacity for projects, processes, or programs.
  • Client, Customer and Stakeholder Focus: 
    • Able to build relationships with a mix of colleagues and clients.
    • Interacts regularly with management and department leaders.
    • Demonstrates the ability to influence stakeholders at the team level. 
  • Compliance Culture and Conduct: 
    • Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
    • Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.

Responsibilities: 

  • Serve as primary liaison between various teams, including Sales, Credit, and Regulatory, to ensure seamless communication and issue resolution.
  • Collaborate with cross-functional teams to prioritize onboarding requests, aligning with business objectives and customer needs.
  • Lead Pipeline Review meetings to provide transparency on onboarding progress, risks, and escalations.
  • Foster a culture of continuous learning, providing coaching and feedback to enhance team members' skills and knowledge.
  • Develop and maintain relationships with key stakeholders to ensure alignment and effective collaboration.
  • Oversee the onboarding process for new clients and maintain existing relationships as part of end-to-end client coordination.
  • Establish and enforce client management processes through policies and procedures.
  • Facilitate global coordination and collaboration with various stakeholders.
  • Mitigate risks related to processes and facilitate escalations when required.
  • Provide leadership direction and attract, assess, develop, motivate, and retain a successful team.
  • Onboard, train, and manage staff performance and development.   
  • Analyze onboarding data and metrics to identify trends and opportunities for process optimization.
  • Develop and report KPIs to senior management and key stakeholders.
  • Participate in external and internal audits as needed.

Minimum Required Qualifications:

  • 10 plus years of Client Management, Operations, Credit, Due Diligence, and/or Legal Negotiations experience
  • Understanding of relevant legal agreements (ISDA/CSA, GMRA, MSFTA, Side Letters, NDA’s, ETSA, Options Agreements etc.)
  • Understanding how a large financial institution operates, with knowledge of both trade and client lifecycles.
  • Prior experience creating, managing, and improving processes
  • Prior experience managing people

Preferred Qualifications: 

  • Strong functional expertise in one or more areas (Risk, Legal, Due Diligence, Client Management, Operations)
  • Deep understanding of banking regulations and operations 
  • Proven ability to execute complex projects with large number of dependencies
  • Process engineering, process management, quality assurance

FINRA Registrations Required:

  

  • Not Applicable 

CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required): 

  • Not Applicable 

SEC Security-Based Swap Dealer Associated Person:

  • Not Applicable 

The expected starting salary range for this position is between $120k to $160k annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.

This application will remain open until a candidate has been selected for the role. There is no specific application timeline.

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate& Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world.

As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose -to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential. 

BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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