About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function: FTA
The main responsibility of this role will be to completely manage, design and ensure to deliver the Functional learning and capability development to the new hires and existing staffs across GSO and BP2S (if the scope includes).
Collaborate with Business heads and to manage their training needs and requirements.
Develop functional (product/process) modules as required. Digitalise functional trainings to enable user self learning. Create and Update Process Documents, Training Material, Databases & Trackers.
Job Title:
Training Manager
Date:
Department:
Functional Training
Location:
Chennai
Business Line / Function:
COS - Functional Training
Reports to:
(Direct)
Head of the Department
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
The main responsibility of this role will be to completely manage, design and ensure to deliver the Functional learning and capability development to the new hires and existing staffs across Securities Services and BP2S (if the scope includes).
Collaborate with Business heads and to manage their training needs and requirements.
Develop functional (product/process) modules as required. Digitalise functional trainings to enable user self learning. Create and Update Process Documents, Training Material, Databases & Trackers.
Responsibilities
Direct Responsibilities
· Regular meeting with Operations heads / Managers and identify the training needs
· Preparation of training calendar by contributing to the identified training needs
· Ensure functional/technical training of the process to the new all staffs joining GSO
· Ensure refresher trainings/workshops to the existing employees
· Training design, content creation and develop self-learning modules on need base. Digitalisation of FTA learning.
· Ensure the quality and standardization of the FTA training contents, assessment and delivery.
· Accommodating FTA clients requirements and assisting in enabling the business knowledge base.
Technical & Behavioral Competencies
· Excellent communication
· Excellent presentation and training skills
· Learning agility
· Ease with managing stakeholders
· Client focus
· Technology knowledge that helps digitalization
· Practical exposure in using Lean / Six sigma tools and techniques would be added value
· Team Management – Develop training core competencies and business to knowledge, Team morale and Career mentoring / coaching
Specific Qualifications (if required)
· Functional knowledge in Securities services industry
· Financial Markets knowledge
· Practical work experience in Securities services and (or) Investment Bank Operations
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to share / pass on knowledge
Communication skills - oral & written
Ability to collaborate / Teamwork
Creativity & Innovation / Problem solving
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to inspire others & generate people's commitment
Analytical Ability
Ability to develop and adapt a process
Ability to develop others & improve their skills
Ability to manage / facilitate a meeting, seminar, committee, training…
Ability to manage a project
Education Level:
Master Degree or equivalent
Experience Level
10 to 15 Years
Other/Specific Qualifications (if required)
1. Preference to candidates with prior experience in Training and good Operations knowledge
2. A candidate who has prior experience in creating training content and delivery is highly preferred
3. The candidate is required to have strong assertive and influencing skills to have a positive impact on all areas of the organization from Functional Training Academy perspective
4. Ability to understand and up-to-date Technology knowledge that helps digitalization
5. Practical exposure in using Lean / Six sigma tools and techniques would be added value.
Team Management – Develop training core competencies and business to knowledge, Team morale and Career mentoring / coaching
