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Senior Manager, HR Solutions

Mise à jour le 24.02.2025

Position Purpose

Manage the HR Solutions Team responsible for:

  • Providing an effective and responsive advisory service to all BNP Paribas Hong Kong staff on HR issues, policies and procedures.
  • Ensuring that all employee issues/ queries/ requests are dealt with promptly.
  • Performing other tasks related to employee data management

Direct Responsibilities

HR Solutions Supervision:

  • Oversee the day-to-day operations performed by the HR Solutions team and ensure timely and high quality HR administration
  • Proactively resolve issues escalated by HR Solutions team/representatives
  • Monitor the on-boarding processes e.g. Deliver induction training (benefits briefing), monitor reference check to ensure fit & proper criteria, monitor the work visa application, responsible for various system input/maintenance (PS, IPL, e-Las etc.), establish individual personal file/record, liaise with various departments (ISPL HRSS, Compliance, IT, Facilities etc.), etc.
  • Oversee the off-boarding processes e.g. Ensure a smooth exit procedure with relevant documents & conduct exit meeting, responsible for system input/maintenance (PS, IPL etc.), liaise with various departments (ISPL HRSS, Compliance, IT, Facilities etc.), etc.
  • Supervise the other transversal tasks of HR Solutions but not limited to medical, insurances, leave administration, DSPP, long service award, mortgage loan, etc.

Payroll Team Supervision (Backup):

  • Ensure the monthly payroll process and ensure accurate payment is on time and in line with contract
  • Ensure accuracy of all data (income, deferrals payment, stock options gains, taxable perks) declared in Employer's Return of remuneration for all staff in HK and outbound expatriates and that utilization of rental reimbursement schemes comply with the bank's policy
  • Ensure that the provident fund contributions are done promptly by employers and employees

Permanent Control

  • Assess the applicability of APAC Risk and Control Self-Assessment (RCSA) for local HR RCSA to identify risks and ensure compliance with internal procedures and regulatory requirements
  • Initiate action plans to mitigate risks and follow up on the implementation

Others

  • Liaise with external auditor, Inspection Generale etc in provision of HR-related data and information for audit / inspection purpose
  • Keep proper record of outstanding items in HR sensitive accounts and support the account sign-off as required by Finance Department
  • Any other HR-related projects as assigned by Head of Department

Contributing Responsibilities

  • Make suggestions to the Head of HR Solutions on improvement opportunities with regards to policy
  • (where applicable), efficiency and customer service, e.g. ad hoc communication, process improvements, etc.
  • Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan.
  • Comply with regulatory requirements and internal guidelines.
  • Contribute to the reporting of all incidents according to the Incident Management System.

Competencies

  • Good understanding of HR policies, procedures and systems
  • Strong Customer Service skills (client focus)
  • Strong verbal and written communication skills
  • Ability to multitask and prioritize
  • Ability to work in a multi-cultural environment
  • Ability to manage, engage and motivate a team
  • Ability to network and coordinate activities with other teams
  • Diversity, inclusion, non-discrimination awareness
  • Strong C & B knowledge and philosophy
  • Strong Analytical skills and computer literate

About BNP PARIBAS 

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance. 

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information 

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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