Private Capital Operational AI Solutions Analyst

Private Capital is part of Global Alternatives domain of BNP Paribas providing service to unique clients. Private Capital industry is going mainstream worldwide and as part of development of this service in Warsaw, BNPP is building Private Capital Hub to service our global clients. If you have client-centric mind-set and want to learn new things, if you fancy working in a dynamic and growing multi-cultural and multi-location environment then it’s time for you to level up your adventure with Private Capital Team.

Private Capital Operational AI Solutions Analyst

Responsibilities:

• Monitors, performs & verifies tasks in the operational area according to procedures in order to meet clients‘ expectations.
• Assists in gathering and documenting business requirements from stakeholders to ensure project alignment with goals.
• Ensuring the stability and functionality of robotics solutions following releases and updates.
• Conducting live demonstrations for clients and internal teams.
• Managing and updating tracker tickets in our internal system.
• Training data models for deployment across various global locations.

Requirements:

• Proven experience in client communication and client support environment.
• Experience in Securities Services or Investment Fund industry.

• Fluent English
• Active listening and negotiations skills;
• Excellent organizational & communication skills;
• Stress resistance and ability to work under deadlines;

We offer:

• Hybrid work mode, 60% working from home within a month
• Equivalent for remote work expenses (120 PLN per month)
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Employee Pension Plan
• Co-financed Multisport Card
• MyBenefit Cafeteria Platform
• Life insurance
• Car parking availability in the office building
• Trainings and development opportunities