What is this position about?
The Private Capital Manager plays a critical role in the Private Capital team. The role will require technical expertise in reviewing and governance functions with respect to PC Administration services delivered to the BNP Paribas client base.
The role is responsible for the output and service delivery of the PC team and will include the provision of leadership and technical expertise for all middle office and back-office activities. This role will focus on the delivery of daily activities for PC assets, but also support onboarding and transitions, as well as business change projects and business improvements, to ensure a consistent and sustainable operating model.
What would be your typical day at BNPP Paribas look like?
Primary Role Responsibilities
The operational oversight and governance will include the review and delivery of the following activities:
• Lead and develop the Private‑Capital fund‑accounting team, ensure adequate training provided to all team members to operate efficiently. Provide coaching of second line managers
• Partner with Department Head on talent planning, resourcing and skill‑matrix optimisations
• Ensure ISAE 3402‑II, BNP Paribas policy & regulatory compliance; own KPI performance (SLA, error‑rate, risk indicators).
• Ensure client satisfaction, service delivery in a controlled environment, strict compliance with BNP Paribas’ internal guidelines as well as external regulatory environment, adequate resource level and minimal operational risk.
• Act as primary client liaison and escalation point; drive timely issue resolution and incident reporting
• Oversee operational model, review & control of all capital events, ensure all PC transactions have been executed on the dedicated platforms
• Review and analysis of documents received in relation to any direct or indirect investments before instructing dedicated team to make the related payments
• Lead NAV & valuation workflow (trial balances, fee calculations, accruals),
• Coordinate the preparation of client reporting on a monthly/quarterly/semi-annually/annually basis
• Ensure dedicated team’s timely payments processing and ensure proper controls including call back in place
• Manage client audit and due diligence reviews. Co-ordinate the funds’ audit process to ensure completion of audits in accordance with agreed timeframes and timely filing of the AFS & FAR with CIMA (as applicable).
• Assist the Head of Fund Accounting to manage the requests from the quality assurance team, operational risk team, internal audit team requests, ISAE audit team etc. and to effectively and timely address any audit points.
• Co-ordinate the preparation & presentation of Administrator Reports at Fund meetings as required
• Lead fund‑launch, restructuring & termination projects; manage cross‑functional delivery, including coordinating with clients & other internal departments on review of fund documentation & execution of service agreements. Ensure all necessary onboarding & termination procedures are followed for account openings & closings.
• Lead fund‑launch, restructuring & termination projects; manage cross‑functional delivery
In addition, the Private Capital Manager, where required, will represent the team in strategic forums, along with the rest of the team, and will provide input regarding new business requests. They are subsequently responsible for ensuring the operational implementation of any service delivery changes to meet client needs.
Other contributions
Risk and Compliance:
• Ensure the operating model in compliance with regulations, market infrastructure evolution and BNP Paribas internal control rules and meet compliance and regulatory obligations
• Ensure relevant risk migration controls including authentication check and vigilance screening are performed when processing manual instruction as required by the Bank policy and local regulations if applicable
• Conduct:
• Adhere to the Code of Conduct and act accordingly internally, when facing clients and providers
Individual Leadership:
• Lead and active participation in client and internal meetings where required
• Operational leadership of change incorporating client requirements and process reviews
• Provide leadership and guidance to other team members
• Managing, oversee and be responsible for all activities related to bookkeeping processing and carrying out our ‘business as usual’ tasks
• Full service delivery in line with client SLA’s
• Business Implementation – including onboarding of new clients, restructures, product development, statutory and regulatory change
• Supporting the overall service delivery via cross-team cooperation/communication
• Act as a conduit of change for business, IT and client projects across the organisation.
• Actively contribute and participate in all Culture and Leadership initiatives
• Influencing the desired culture of flexibility, accountability and openness to change and leading by example
• Ability to adapt to change, and to approach team and organizational changes with an innovative approach
Client Service:
• Delivery of client service management; fund accounting and reporting for Private Capital assets
• Active participation in client meetings as well as escalation point for client issues or changes
• Governance BAU deliverables and reporting to meet specific client SLA terms
• Ensuring implementation of operational risk and legislative requirements in all output
• Client lead for all Private Capital team processes for BNP Paribas client base
• Work closely with product specialists to develop and maintain relationships with existing clients and prospects
• Client on-boarding, preparing client communication material, and responses to RFP’s leading to new business generation
Commercial Focus
• Analysis, innovation, development and establishment of change and process improvement
• Exposure to broad range of investing strategies including Fund of Funds, Direct, Co-Investment
• Maintain and monitor the BP2S Risk Control Framework for the services provided to Client, including formal supervision and working closely with Risk and Compliance and Operational Controllers, identifying potential risks and developing controls to mitigate them
• Through influence and delivery across the business be seen as a Private Capital expert
What is required for you to succeed?
• 10-15 years of experience within the financial services industry, ≥ 5 years of people‑management experience, private capital experience is preferred
• Proven track record with regards to managing change processes, and the ability to create and implement solutions
• Ability to foster and maintain strong interpersonal relationships both internally and externally
• A strong technical background incorporating aspects of valuation of PC assets, impacts on fund accounting, and reporting.
• Proficiency in eFront, Excel/Power‑BI and data‑visualisation
• Excellent attention to detail
• Ability to work well individually, and within a small team environment
• Business acumen - Identifies potential opportunities to maximise business growth.
• Change management - Displays flexibility to change and is open to new ideas. Encourages others to be open to innovation. Values feedback and gives people scope and confidence to generate ideas
• Client Focus - Complete commitment to provide professional, insightful and timely responses to our clients’ needs and to changes in the market
• Collaborative approach - Leads and shows respect for others. Puts people first, and works effectively with individuals, teams and clients.
• Impact & influence - Creates a positive and professional impact on others. Exhibits persuasive representation of team and business objectives.
• Individual Leadership - Adjusts behavior to accommodate tasks, situations and individuals. Role models the organisational values at all times.
• Risk awareness - Adheres to the organisation’s processes and procedures. Demonstrates a good understanding of compliance issues and implements work practices that minimise operational and reputational risk
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year