Main Job Purpose:
To work as part of the Private Capital Client Delivery team to ensure the payment operations are executed in a timely and controlled manner.
The role sits within the payments team which forms part of the wider Private Capital Operational Support team. The role is fundamental to ensure all payments such as, invoices, FX transactions, investments and distributions within the Funds, are prepared and executed accurately and within business and client timelines and service level agreements. The role will involve acting as a liaison between Payments team and the Funds Administration teams, along with liaising with other business units across the BNP payment operations for example the Luxembourg, Jersey and Lisbon Cash Account Managers, Operational Permanent Controls ("OPC") and Operational Risk and Controls ("ORC") to ensure payments are executed efficiently.
The team will also act as the payment specialist providing support to the Fund Services operational teams on payment routing, troubleshooting and best practice to ensure compliance with industry standards and group policies.
Key Responsibilities:
- Ensure all fund services payments instructions, including but not limited to, invoices, FX transactions, investments and distributions, submitted to the payments team are compliant with specific procedures, from receipt of instruction through to final execution, strictly adhering to client Service Level Agreements (SLAs) and operational procedures.
- Ensure all payments are processed in a timely manner to ensure sufficient time for additional compliance control checks to adhere to market cut-off times.
- Ensure the required daily /weekly / monthly controls performed by the payments team are executed are and evidenced accordingly, supporting any data requests to satisfy any further local or group control requirements.
- Manage workload efficiently and effectively ensuring optimum service delivery.
- Completion and maintenance of payments statistics and ad-hoc management information as required.
- Ensure effective communication and collaboration to achieve optimum client service escalating any issues, constraints or risks to the payments Manager upon identification.
- Identify opportunities and solutions to enhance the payments end-to-end process, resulting in increased efficiency and enhanced risk mitigation.
- Act as a payment specialist in relation to payment routing, queries re market standards and operational process and controls to adhere to which are applicable to the execution of payment instructions.
- Support in trouble shooting issues arising and liaising with various BNP Paribas departments locally and globally as required.
- Early escalation of any potential issue to management or other stakeholders.
- Support procedure reviews to ensure they remain fir for purpose and in line with local and group policies.
- Work with other payment team members and the wider private capital teams to Identify and suggest solutions specifically aimed at reducing the risk of errors on payments and process enhancements.
- Work alongside the Payments and Operational Support teams to actively identify new risks generated by evolving payment activities
- Provide ongoing input for the development of payment processes to ensure a robust, efficient, and effective service to the Fund Administration teams.
- Assist departmental teams with ad hoc administration tasks and projects as they arise.
- Support the training of new staff members on payments processing and end-to-end workflow.
From time to time the role may be adapted to support the implementation of a new process, system or control requirement. The role holder may also be required to assist with ad hoc short-term tasks and projects not detailed above. Any such responsibilities will be discussed directly by management and resourced accordingly.
Technical Skills: Essential Requirements
- Banking payments – knowledge of cash/payment processes, routing and SWIFT
- Good computer literacy skills, specifically Microsoft applications.
Competencies: Essential Requirements
- Excellent accuracy and attention to detail
- Ability to work to deadlines
- Ability to work under pressure
- Excellent organisational skills
- Ability to collaborate effectively
- Adaptable to change
Regulatory Requirements: CPD 25 hours
