About BNP Paribas India Solutions:
Established
in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP
Paribas SA, European Union’s leading bank with an international reach. With
delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7
global delivery center. India Solutions services three business lines:
Corporate and Institutional Banking, Investment Solutions and Retail Banking
for BNP Paribas across the Group. Driving innovation and growth, we are
harnessing the potential of over 10000 employees, to provide support and
develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European
Union’s leading bank and key player in international banking. It operates in
65 countries and has nearly 185,000 employees, including more than 145,000 in
Europe. The Group has key positions in its three main fields of activity:
Commercial, Personal Banking & Services for the Group’s commercial &
personal banking and several specialised businesses including
BNP Paribas Personal Finance and Arval; Investment & Protection
Services for savings, investment, and protection solutions; and Corporate
& Institutional Banking, focused on corporate and institutional clients.
Based on its strong diversified and integrated model, the Group helps all its
clients (individuals, community associations, entrepreneurs, SMEs, corporates
and institutional clients) to realize their projects through solutions
spanning financing, investment, savings and protection insurance. In Europe,
BNP Paribas has four domestic markets: Belgium, France, Italy, and
Luxembourg. The Group is rolling out its integrated commercial & personal
banking model across several Mediterranean countries, Turkey, and Eastern
Europe. As a key player in international banking, the Group has leading
platforms and business lines in Europe, a strong presence in the Americas as
well as a solid and fast-growing business in Asia-Pacific. BNP Paribas
has implemented a Corporate Social Responsibility approach in all its
activities, enabling it to contribute to the construction of a sustainable
future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP
Paribas, we passionately embrace diversity and are committed to fostering an
inclusive workplace where all employees are valued, respected and can bring
their authentic selves to work. We prohibit Discrimination and Harassment of
any kind and our policies promote equal employment opportunity for all
employees and applicants, irrespective of, but not limited to their gender,
gender identity, sex, sexual orientation, ethnicity, race, colour, national
origin, age, religion, social status, mental or physical disabilities,
veteran status etc. As a global Bank, we truly believe that inclusion and
diversity of our teams is key to our success in serving our clients and the
communities we operate in.
About Business line/Function:
Job Title:
Assistant
Manager / Manager – Technical Services
Date:
Department:
Admin & Facilities
Location:
Chennai
Business Line / Function:
Admin & Facilities
Reports to:
(Direct)
Grade:
(if applicable)
(Functional)
Site Lead
Number of Direct Reports:
-
Directorship / Registration:
NA
Position Purpose
- To provide safe & smooth working
conditions at office premises
- To ensure upkeep of critical
equipment’s to ensure continuity of business.
- Able to process tasks of higher
complexity and guide junior level professionals, operating with greater
autonomy.
- Ability to design solutions
independently/ provide functional documentation/ client interactions,
identify trends / inconsistencies / gaps faster and provide timely
resolution to technical queries.
o Has the ability to design solutions independently/ provide functional
documentation/ client interactions, identify trends/inconsistencies/gaps
faster and provide timely resolution to technical queries.
o Apart from all operational activities also has ability to tackle complex
queries and problems.
o Possesses good technical/business/process knowledge.
Responsibilities
S.No
KRA’s
Key Activities
1
Core Area
·
Engineering services
·
Procurement coordination
·
Vendor & building management
·
Visitor and client management
2
Engineering services
·
Supervision & controlling of facility management team working in
shifts.
·
Ensuring appropriate attendance & deployment of the resources provided
by the facilities management.
·
Liaise and coordinate with various engineering vendors and internal teams
for day-to-day activities
·
Maintenance of office premises and equipment’s to ensure continuity of
business
·
Ensure timely Preventive Maintenance of all the Critical and non-critical
equipment’s
·
Keeping track of periodic on-site maintenance carried out by the facilities
team.
·
Plan and ensure availability of Critical spares/ Electrical consumables in
office premise.
·
Implement various checklists for equipment’s as per site and industries
standards.
·
Carry out analysis of various expenses on periodic basis and prepare
periodic reports as per the business requirements.
·
Coordinate and follow-up for timely preventive maintenance through service
providers.
·
Implement best practices in the industry to ensure satisfactory quality of
services.
·
Coordinate with vendors for timely receipt of bills
·
Identify and implement appropriate controls in various activities and
functions
·
Manage facilities and engineering related statutory documents, license, and
track expiry dates on timely renewal.
- Continuous
follow-up and coordination with the vendor to ensure quality of
services.
3
Procurement coordination
·
To co-ordinate for renewals on all AMC/Rate contract/Agreements on periodic
basis.
·
Coordinating with procurement team for facilities requirement requirements.
·
Coordinating with vendor and procurement team for requested activity and
execution.
·
Track expiry dates of all annual maintenance contracts and licenses etc.
related to facilities function and ensure timely renewal.
·
Provide necessary assistance/ guidance to procurement team as per required
procurement of material or services.
·
Conduct periodic meetings with procurement and follow the work progress
status.
4
Vendor & Building Management
·
Coordinate with service providers, suppliers to ensure quality of services.
·
Tracking and timely processing of vendor bills to ensure continuity of
services.
·
Liaise with building management team for ensuring continuity of services.
·
Ensure essential services like EB, Aircon, diesel and water availability on
periodic basic
·
Checker for all critical invoices like AMC, RC, LL EB, water and aircon and
parking invoices
·
Physically validating all Chennai AFMG invoice before sending it for
payment processing
6
Cost savings / Controls & Compliance
·
Identify and implement appropriate controls in various activities and
functions
·
Ensure compliance to all applicable policies, procedures, and guidelines.
·
Maintain appropriate records / documentation for audit trail.
·
Keeping track of the expenses on month-on-month basis
·
Bring in new cost savings and cost control initiatives.
·
Highlight any major deviations to the seniors for timely action.
Technical & Behavioral Competencies
Specific Qualifications (if
required) - CFM/SFP
certification will be a plus
Skills Referential
Behavioural Skills: (Please select up to 4
skills)
Ability
to collaborate / Teamwork
Personal Impact / Ability to
influence
Decision Making
Ability to deliver / Results driven
Transversal
Skills: (Please select up to 5 skills)
Analytical
Ability
Ability
to anticipate business / strategic evolution
Ability
to develop others & improve their skills
Ability
to develop and leverage networks
Ability
to manage / facilitate a meeting, seminar, committee, training…
Education
Level:
Bachelor Degree or equivalent
Experience
Level
At
least 10 years
Other/Specific Qualifications (if
required)
BE – in Electrical engineering with similar
experience
