BNP Paribas is the European Union’s leading bank and a key player in international banking. We operate in 65 countries and employ 190,000 people, including nearly 145,000 in Europe. Our Group holds key positions in its three main fields of activity: Commercial, Personal Banking & Services; Investment & Protection Services; and Corporate & Institutional Banking (CIB) for corporate and institutional clients.
Our Securities Services business, which forms part of CIB, is a leading global custodian providing specialist post-trade and asset servicing solutions to buy and sell-side market participants, corporates and issuers. Based in 35 locations around the world, our award-winning Securities Services teams have built one of the most extensive custody network in the industry, giving clients the connectivity and local knowledge they need to navigate change in a fast-changing world.
Company purpose:
Our company purpose is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards.
Our employer promise is built around three pillars:
• Being a great place to work
• Committed to sustainability and having a positive impact
• Being dedicated to the development of our people
Business area
Securities Services is a leading global custodian and securities services specialist that provides multi-asset post-trade and asset servicing solutions for buy and sell-side market participants, corporates and issuers.
The Client Development Business Management team forms part of the wider Chief of Staff department. The purpose of this area is to support the Head of Securities Services UK & Middle East with the running of the activity in the region.
The Business Management team work closely with all areas of Client Development and Marketing & Comms, providing support to Relationship Managers, Sales, Client Services, the Proposals team and MarComms. The team are responsible for oversight of Level 1 control activities, monitoring key risks and governance arrangements on behalf of Client Development, supporting key departmental processes and ensuring compliance with UK policies and global alignment, and leading and coordinating transversal initiatives and projects across Client Development.
Job Purpose
The role of the team is to ensure there is a high standard of compliance by the Client Development department of both local and global governance: to allow Sales and Relationship Managements team to focus on sales activities, to enable a high standard of proposal response, and an overall high quality client experience.
The KYC & Control Analyst will support Client Development with a number of key processes, particularly in relation to KYC and Billing, ensuring best practice guidelines are followed and acting as a point of contact between Client Development and the relevant other departments. The KYC & Control Analyst will also carry out L1 controls and produce reporting, enabling oversight and monitoring of key risks.
The role requires interaction with a large number of stakeholders, including Sales and Relationship Managers, Compliance, Legal, Finance, Project Management, Client Delivery and global Client Development stakeholders.
Key responsibilities
KYC Support
- Provide ad-hoc support to Relationship Management to enable the completion of documentation that forms the basis of KYC for new clients at appropriate point in the deal lifecycle, as needed
- Organise and manage the weekly KYC Pipeline Review meeting between operational teams and Client Development by coordinating attendance, setting the agenda and leading discussions. Facilitate the meetings to ensure productive outcomes, including confirming actions.
- Proactively participate in discussions on operational efficiency and quality improvements associated with Client Onboarding and Client Recertification processes.
- Ensure due diligence requirements are met for existing clients in line with their review schedule.
- Oversee provision of accurate information from Sales and Relationship Managers in relation to documentation required to complete KYC files in a timely manner.
- Act as a point of contact between the KYC team and Client Development on matters relating to KYC and due diligence, liaising with internal counterparts including Compliance, Legal, and local and global KYC teams to resolve KYC-related queries and implement process related changes.
- Keep abreast of issues affecting KYC and the risk rating of clients, and, in conjunction with the KYC Specialist, proactively instigate required changes and communicate these to Client Development.
- Produce KYC-related MI for Senior Management on behalf of Client Development, as required.
Level 1 Controls & Reporting
- Conduct controls on a monthly basis to:
- Ensure all deals and renegotiations are taken through the full Business Acceptance process as per global guidance, and all required documentation has been completed
- Ensure that business revenue have been advised of all new and amended fee schedules.
- While performing controls, critique and challenge exemptions to ensure compliance with policies and procedures. Ensure appropriate action plans are put in place and completed to address unsatisfactory results.
- Ensure that any credit lines required for UK booking activity have been requested by RMs, when flagged on Risk reporting (from Beacon).
- Prepare and submit weekly reports to the Head of Client Development on any outstanding Billing invoices that have not been approved.
- Fulfil the role of Third Party Coordinator for the UK, responsible for the clean-up of historic data in Cerise, and the point of contact for referential data.
- Produce, monitor and challenge KPIs surrounding the provision of instructions to Business Revenue to prevent loss of revenue.
- Produce detailed MI reports on volumes not billed and unattached accounts for presentation to various Management Committees, to highlight potential loss of revenue and failed control points, enabling remedial action to be taken.
- Governance and oversight of the Gifts, Invitations & Other Advantages procedure and reporting, including the production of monthly MI reports for the Client Development Internal Control Committee.
Client Development Support
- Raise awareness within Client Development of ongoing requirements and key changes in relation to KYC processes (in conjunction with the KYC Specialist), , Cross-border marketing and interactions, Gifts, Invitations & Other Advantages, and Business Revenue processes on a regular basis.
- Point of contact for Client Development in relation to queries on the above topics, as well as other key processes where required. Responsible for providing clarity on best practice, challenging the status quo, and designing, delivering and maintaining training packs and guidance documents on these topics, liaising with relevant stakeholders where required.
- Primary coordination point within the department between Business Revenue and Relationship Managers in relation to Client Development related queries on Billing matters and processes, and a key stakeholder for any proposed changes to process.
- Single point of contact for the department in relation to Cross-border marketing and interactions. Responsible for providing clarity on the restrictions and liaising with Legal and Compliance, where required, to ensure compliance with UK policies.
- Point of contact for Client Development usage of DocuSign and the storage of client legal documentation. Responsible for uploading newly executed agreements submitted by Relationship Managers in Cerise.
Other
- Act as back-up to the Sales Support Analyst on matters relating to Business Acceptance and Client Classification.
- Assist the Head of Business Management, Client Development UK & ME with implementing and maintaining governance procedures and controls and producing KPIs.
- Contribute to and participate in global and local projects on behalf of Client Development as and when required.
Requirements
Essential
- High attention to detail and a strong commitment to quality control
- Self-starter with the ability to work on own initiative. Self-motivated and disciplined
- Able to manage priorities, plan own workload and meet strict and competing deadlines
- Able to cope with repetitive tasks, and work on multiple assignments, while maintaining accuracy and producing high-quality work
- Ability to challenge the status quo and identify areas of improvement
- Effective communicator
- Has a collaborative approach, supports colleagues and team members.
- Excellent writing and reporting skills. Proficient in PowerPoint and Excel.
Desirable:
- Advanced Excel skills, ability to manipulate large amounts of data accurately. Pivot tables are essential.
- Experience of working with client facing teams, ideally within Securities Services.
- Experience of working with KYC and due diligence processes, or carrying out L1 controls.
- An understanding of the risks relating the Client Development environment.
- Knowledge of Securities Services.
- Project Management skills
And of course, we expect all our colleagues to embody and practice the Group values (alignment with the Bank’s strategy, commitment, work ethic, integrity and Code of Conduct).
A bit more about why you should join us
1. We’re a great place to work
We aim for optimal work/life balance (depending on role, this includes hybrid working, flexible working and agile)
We are proud of our award-winning flexible benefits and health & wellbeing strategy. Our flexible benefits include:
• Generous holiday allowance of at least 26 days (plus bank holidays) – with option to buy and sell holidays.
• Valuable financial plans – a 12% non-contributory pension which has been moved to sustainable investments*, life assurance*, income protection and personal accident insurance.
• Extensive wellbeing and mental health offering – one of the most advanced private medical schemes in the UK, dental cover, wellbeing app, Cognitive Behavioural Therapy support, subsidised gym memberships, bespoke health assessments including genetic testing, Private GP (including digital GP services to parents of employees), Employee Assistance Programme, menopause & fertility support (we are an accredited Menopause Friendly Employer), neurodiversity assessment and support.
• Key onsite services and facilities in London – include physiotherapy, nutrition, massage therapy, physiology, mental health first aiders, seasonal flu vaccinations and free onsite fitness centre.
• Plus, emergency back-up care for dependants, green car leasing, season ticket loan, and a range of other benefits.
* Subject to relevant caps
2. As the eurozone’s largest bank, we are committed to having a positive impact in the world.
For example, we are committed to Net Zero in all of our financing and investment portfolios by 2050. By 2030, 80% of our energy production financing will be low carbon.
But impact for us means more than climate. It means empowering our people every day. Everyone gets four volunteering days each year - in 2023, we achieved over 18,000 hours of volunteering across the UK and reaching over 4,500 young people.
3. We believe in our people
We support our people to develop skills to adapt to the ever-evolving world of work and to prepare for the jobs of today and tomorrow. We do this through a comprehensive training offering, talent programmes, mentoring, career days and inhouse career tools.
We are proud of the number of our people who progress and secure new roles internally. In fact, in 2023, nearly half of our positions in UK CIB were filled internally.
Investing in our people also means we have a collaborative and inclusive culture:
• Direct feedback from our people shows that our internal culture sets us apart from our industry peers.
• Each year, nearly 30,000 employees globally are involved in professional networks that play an active role in promoting Diversity and Inclusion within the Group. These include our:
Pride Network, Ability Network (which supports disabled employees), MixCity (gender equality network), Women in Global Markets, Women in Global Banking, Women in IT, Diversity Equity & Inclusion in Technology, Early Careers Network, Multicultural Network and Parents & Carers Network.
Equal opportunities
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other legally protected status.
Adjustments
We don’t want anyone to be disadvantaged in our recruitment processes, so if you have a disability or health condition which may mean that you’d benefit from some adjustments or additional support, please let us know as early in the process as possible.
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