Job Title: End-to-End KYC Coordinator
Business Unit: CIB ITO Client Admin
Contract Type: Permanent
Location: Sandyford, Dublin (Hybrid)
Why work with us?
We are the bank for a changing world and we aim to build positive change together:
- We are a team of colleagues who are enthusiastic about what we do and the impact our work has on our clients. We work in a highly collaborative, open-minded environment that embraces innovation and creativity
- We offer competitive remuneration and a comprehensive benefits package, including a discretionary bonus scheme, company pension contribution, comprehensive private healthcare packages, health and fitness subsidy, work-from-home subsidy, above statutory days of annual leave and numerous other benefits.
- We are strongly committed to wellbeing and work-life balance, including a 50% hybrid work model (where the role allows), paid family leave, fertility and menopause support — available to support all life stage needs.
- Equality, diversity and inclusion are at the core of our culture, and we actively promote equal opportunities through creating or being part of initiatives and programmes:
- Aspire Female Leadership Programme, provides development and exposure to high-potential women in the bank, through targeted workshops, executive coaching and formal mentoring
- Proud members of 100 Women in Finance and among the first signatories of Ireland’s Women in Finance charter
- Joined the #JamaisSansElles (Never Without Her) Charter, committing its executive committee to only join public or media events with panels of three or more speakers, if at least one of those speakers is a woman
- Development and mobility are actively encouraged. BNP Paribas’ culture is built on purposeful talent development and recognition programmes that foster engagement, inclusive leadership and continuous growth. A few of our programmes include:
- Leaders for Tomorrow, a programme that fast-tracks high-potential talent through training, development and cross-functional projects, preparing them for future leadership positions
- Local and Global Mentoring initiatives, that pair employees with senior leaders, providing staff with platforms to gain advice on career growth topics
- Ambassador Awards employee recognition scheme provides rewards to those who have embodied the Bank’s core values
- Local Experts (Champions) Programme, identifying internal subject-matter experts from specific business areas, who excel at their craft
- We are a global company operating in over 60 countries with over 180,000 employees from over 150 nationalities. In Ireland we have approximately 550 employees across Dublin and Galway, working in Corporate Institutional Banking (CIB) and BNP Paribas Security Services (BP2S) and Greenval
Equality and Diversity
BNP Paribas is an equal opportunities employer and proudly cultivates a diverse workforce. We believe that diversity of experience enhances our service offering to clients and leads to a better working environment. We welcome applications from the best candidates regardless of age, ethnicity, gender, gender identity, nationality, disability, sexual orientation, socio-economic background, parental and caring status, or religious belief.
Our Employee Resource Groups (ERGs) play a key role in promoting diversity and inclusion through initiatives, events and advocacy programmes that foster a sense of belonging for all colleagues. In BNP Paribas Ireland, we have dedicated networks for parents and caregivers, LGBTQA+, staff from diverse cultural and religious backgrounds, alongside forums to discuss CSR and gender related topics.
Sustainable Finance
BNP continues to demonstrate the Bank’s steadfast commitment to supporting its clients in their growth ambitions by expanding market reach across assets, delivering excellence in bond markets, and showing the way in sustainable financing.
Role
This role sits within the Client Administration Dept within Operations.
This E2E KYC Co-ordinator role is responsible for co-ordinating the KYC process of onboarding, recertification and offboarding. This Co-ordination Role provides a Bridge to the Business, Client and to the KYC DDOs (Due Diligence Officers) in our COEs – with the aim to provide an efficient Client Centric Process.
The End-to-End KYC Coordinator (‘IE E2E KYCC’) reports to the Head of Client Admin.
Key Responsibilities
Ensuring full adherence with the Ireland and Group KYC requirements is a key cornerstone in BNP Paribas control framework.
The main responsibilities are:
- E2E Coordination:
- Coordination of the related processes is a crucial responsibility for the role, covering Global Banking, FIC and Global Markets clients.
- Ensure timely escalation in case of blocks and facilitate resolution actions to address identified risks and blocking points during such processes
- Client relationship management:
- Providing a client centric KYC process is essential in our business model to service our corporate and financial institutions client base.
- Act as the correspondent between the client, business and other internal functions all along the KYC process
- Foster a client centric approach with internal and external clients.
- Ensure a strong relationship is being built with our strategic client and key client stakeholders.
- Onboarding: The provision of a coordinated approach across all the KYC functions (Lisbon, India Solutions) in line with internal and external client expectations.
- Recertification: Alignment of workload with internal stakeholders in Ireland, effective document collection, coordinated and monitored completion of the KYC Ops processes to ensure zero overdue files are reported. Both KYC Master and extension processes are in scope.
- Data Collection:
- Ensure Data Officer uses available internal & external sources for doc. collection during gap analysis
- Collect remaining documents from client (including local add-on of secondary sites if any)
- Offboarding: Working closely with the business to rationalise the client base where possible.
- Account Monitoring:
- Confirm with Business the entities (incl. existing & anticipated secondary sites if any) to recertify or to terminate
- Aid Business with KYC related tasks (out of scope for the role is completion of Call memos and Transactional profiles- or any RM related tasks)
- Effectively communicate the onboarding / recertification status to internal stakeholders and client when needed
- Query Management: Handle KYC related inquiries quickly to reduce any delay and/or loss of business
- Client Journey: Continually seek ways to improve KYC process and client journey by leveraging on client feedback
- Projects: Manage and coordinate any Ad hoc projects to be implemented within the CEP organisation
- Operational Risk and control framework: Ensure that group and/or local procedures are adhered, suggesting improvements and amendments as necessary; Ensure processes are leveraged, documented, and reviewed in accordance with the mandate of the role
Qualifications & Experience required for this role
- Autonomous, ability to work on own initiative under pressure to challenging deadlines
- Strong Communication Skills (Oral & Written)
- Presentation Skills, ability to lead/chair committees with Senior Stakeholders
- Strong Organization & Delegation Skills
- Strong IT Skills, Proficiency with all MS Office packages
- Diligent & Attention to detail
About BNP Paribas
At BNP Paribas, we center our values on what drives the company forward. Our driving forces are:
- Agility: we want to behave more simply to embrace useful innovation and digital transformation
- Client Satisfaction: we believe that our success lies in being the customers’ and clients’ preferred choice. We seek to listen carefully to them and work closely with them
- Compliance Culture: We believe in promoting clear rules to foster a strong culture of compliance and ethics
- Openness: We promote open-minded attitudes towards our stakeholders. We aim for everyone in Group to feel included, to have their say and be empowered
Our strengths are based on four key areas:
- Stability: we build upon our solid, long-term oriented management, our diversified and integrated business model and our international footprint
- Expertise: We build upon our recognized and expanding knowledge of our teams
- Responsibility: We build upon our culture of responsibility and integrity to ever better serve the interest of our customers
- Good Place to Work: We foster a stimulating workplace where people are treated fairly and with respect
Management excellence
BNP continues to foster top-class people management practices within our strong people focused culture. BNP Paribas managers follow the Group’s Management Charter, which emphasises a positive, empowering team culture, encouraging open communication and supporting development and wellbeing.
Compliance Culture
We believe in promoting clear rules to foster a strong culture of compliance and ethics. We would expect any incoming member of staff to respect all financial security related legislation, including anti-money laundering (AML); countering the financing of terrorism (CFT); international financial sanctions and embargoes (IFS); anti-bribery and corruption (ABC); KYC; ongoing client related data screening; and transaction monitoring. BNP Paribas have clear policies on these topics which all staff are expected to familiarise themselves with upon successful entry to the Group.
Should you require any reasonable accommodation for the interview process, please let us know.
By submitting your application, you agree to BNP Paribas completing a background check and screening in advance of any potential offer being made.
