About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Business line/Function :
The IT Department is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group onwards with the aim of obtaining all possible synergies of purpose, ensuring full operational consistency and enabling the digital transformation of our Group
As part of the IT Department of BNL, the IT Data Platform is responsible for defining and implementing the technological strategy of the company in terms of Analytics, Business Intelligence, Artificial Intelligence and Data Management.
The group therefore has the responsibility of evolving and maintaining the data architecture serving Analytics, as well as creating management reporting and dashboarding solutions.
Data Platform also has the responsibility of building Advanced Analytics and Artificial Intelligence solutions, and integrating them with Bank systems, making them fully part of company processes.
Job Title:
Application Maintenance
Date:
Jan 2025
Department:
Location:
Business Line / Function:
IT Data Platform
Reports to:
(Direct)
ISPL ADM Manager
Grade:
(if applicable)
(Functional)
BNP PARIBAS BNL Data Platform IT Leader
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
The Application Maintenance team member will support the ISPL Data Platform team to ensure the stability and the correct execution of all the applications in Data Platform scope.
He will support the development team and will help BNL Data Platform Internal team to analyze and propose solutions and on Business’ requests.
He will be in charge of small development activities.
He will also propose solutions to improve the performance and prevent failures on managed applications.
Responsibilities
Direct Responsibilities
· Coordinate closely with Data Platform Teams’s and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.)
· For a predefined applications scope take care of:
o Ticket Management
o Propose solutions to improve an application
o Incident Management (including problem determination)
o Request Management
o Change Management
· Ensure that SLA targets are met for above activities
· Handover to Italian teams if knowledge and skills are not available in ISPL
Contributing Responsibilities
· Contribute to the definition of procedures and processes necessary for the team
· Help build team spirit and integrate into BNL BNP Paribas culture
· Contribute to incidents analysis and associated problem management
· Contribute to the regular activity reporting and KPI calculation
· Contribute to the knowledge transfer with BNL Data Platform team
· Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope
Technical & Behavioral Competencies
· Fundamental skills:
o Deep knowledge about Mainframe usage COBOL, TSO, ISPF/S, Scheduler , JCL
o Basic knowledge about JAVA framework.
o Familiarity with database technology is required (such as: IBM DB2, Oracle DB , MS SQL Server, Teradata);
o SQL Languange in order to execute basic scripts and queries.
· Have basic experience with:
o Service Now ticketing system
o Aurelia Remedy ticketing system
· Nice to have:
o General IT infrastructure knowledge
o Knowledge of Requirements Collection, Analysis, Design, Development and Test activity
o Basic of Frontend Technologies (HTML, CSS, Javascript) applied to a Frontend Framework (e.g. Angular)
o Familiarity with DevOps tools including Ansible & Python
o Continuous improvement approaches
· Good written and spoken English
· Able to communicate efficiently
· Good Team Player
Specific Qualifications (if required)
Basic knowledge of Italian language can be an advantage
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Client focused
Ability to deliver / Results driven
Ability to share / pass on knowledge
Transversal Skills: (Please select up to 5 skills)
Ability to develop and adapt a process
Ability to anticipate business / strategic evolution
Ability to set up relevant performance indicators
Ability to understand, explain and support change
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 3 years
Other/Specific Qualifications (if required)
