Job Title: AI Acceleration Control Tower Lead - PM BA
Department: India CoE CIB CIO OFFICE
About Business line/Function: AI Acceleration
Position Purpose:
BNP Paribas CIB ITO has launched its AI Acceleration Program to support the large-scale deployment of GenAI and Agentic AI, aligning with the BNPP Group’s 2030 AI ambitions.
The AI Acceleration Program team, based in EMEA and ISPL, oversees the following activities:
- Program Management activities (implementation of AI Governance within ITO, reporting broadly on AI related topics to ITO management, overall coordination of AI dependencies in ITO scope)
- Community of Practice - animation of AI communities through communication, training, events, license management etc.)
- Control Tower (assuring correct reporting on AI products adoption and value
- AI Exploration Center (facilitation of governance processes within ITO for AI projects and use cases and reporting towards CIB and Group) on ongoing initiatives in ITO scope
Within the AI Acceleration Program, a CIB AI Control Tower has been initiated to pursue 2 objectives:
1. Defining automated control and data representation mechanism to measure KPIs to track:
a. AI Usage, Adoption and value of AI products (AI SDLC with Claude Code/Qwen, LLM@CIB, ....)
b. AI Platform usage and cost monitoring (based on CIB entities and sub-entities consumption of different LLM products and models)
c. Other based on ever evolving AI strategies
2. Supporting Risk Management and Compliance of AI usage by providing relevant support, data, and logs to corresponding team.
Responsibilities
Direct Responsibilities
- Control Tower lead for Global CIB ITO:
- Work as a primary coordinator and contact point to understand AI Control tower dashboard requirements from stakeholders that could be senior leaders, cluster Catalysts across regions, analyze and translate them to be able to implement in the Central AI dashboard
- Assure correct working of the dashboard (stability, data accuracy, communication, support model)
- Represent Control Tower topics and assure correct and clear reporting on:
- Support and presentation for regular governance meetings on management and senior management level (AI catalysts Meeting, regional OpCo's, ad-hoc requests) as well on operational level with peers and users
- Written (email) communication to management and peers
- Communication and Collaboration with stakeholders:
- Work closely with different teams to understand their data needs and provide relevant insights (e.g. Community of Practice team to help them identify most suitable / targeted change management initiatives)
- Present findings and recommendations to management and stakeholders in a clear and compelling manner
- Experience in prioritizing and systematically organizing tasks, demonstrating sensitivity to urgent matters, completing tasks in a timely manner
- Solid experience in getting to understand complex situations and raise risks and share proposals
- Translate requirements into actionable changes to be realized by BI team:
- Assure proper documentation of the Control Tower scope
- Translate requirements into requests for change in JIRA
- Work closely with BI team to construct and prioritize roadmap and assure correct execution of changes
- Identify any dependencies and actively help to resolve them with involved team, escalating if required to the right stakeholders
- Support to Risk and Compliance framework
- Act as a bridge, when required, between regional teams and central governance regarding regional Risk, Compliance and Regulatory topics in the context of AI.
- Support the definition and implementation of AI-specific guardrails (such as terms and conditions, suspicious prompt monitoring), conduct periodic controls of AI product accesses, etc.
Technical & Behavioral Competencies
The ideal candidate will have:
Technical Responsibilities:
Data Presentation:
- Data Analysis: Perform and document analysis, review and study on specified AI Usage Understand business change and requirement needs, assess the impact and the cost.
- Data visualization: Deliver data in useful and appealing ways to users
- Data Mining: The extraction of patterns and knowledge from large amounts of data from the database in order to answer to questions, investigations or controls needs.
- Data Science: use of scientific methods to obtain useful information from computer data directly from Oracle database to automate process & controls.
Business Intelligence:
- Collect reporting needs and analyze that, define and monitor KPIs accordingly to track AI usage, adoption, workmix, cost, platform capacity, value etc
- Based on the requirements and the data pattern, provide clear requirements (using JIRA) to the AI Platform’s BI Team to create and maintain dashboards in line with identified needs, ensuring BI Roadmap prioritization and delivery.
- Collect, analyse, and interpret complex data sets to uncover trends and patterns, and provide reporting to stakeholders (Management, AI Catalysts, AI Platform, etc).
- Write clear technical and functional specification using JIRA or similar tools
- Accountable to ensure data accuracy and integrity through data validation and quality control measures Have a strong background in data analysis, visualization, reporting
Tool Knowledge:
- Advanced knowledge in Excel, knowledge of project management software (such as Jira)
- Intermediate knowledge of SQL systems with ability to write basic queries for data analysis
- Advanced understanding of SDLC and Agile processes
- Understanding of BI tools (e.g. PowerBI) – Preferred
Specific Qualifications:
Skills Referential (Required knowledge, skills and abilities)
Transversal Skills:
- Ability to manage a project
- Analytical Ability
- Ability to develop and adapt a process
- Ability to anticipate business / strategic evolution
- Ability to understand, explain and support change
Behavioral Skills:
- Ability to collaborate / Teamwork
- Decision Making
- Ability to synthetize / simplify
- Critical thinking
Education & Experience Level:
Bachelor’s degree or equivalent, at least 12 years of professional experience.
Location: Mumbai
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg.
The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.
BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
