Vice President - APS Global FXPB Application Support US Engineer

Business Overview:

The Global FXPB Support team is part of a global team supporting the FXPB applications used by the Global FXPB business, as well as providing follow the sun support for the Global FXPB business in Europe and APAC. The team is concerned with the production support and release of solutions providing discreet functionality, driven by the Global Credit business. The systems are used globally with major hubs in London, New York, Hong-Kong, Tokyo, Paris, and Brussels.

Candidate Success Factors:

Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:

• Results and Impact
  • Able to influence peers and team.
  • Demonstrates good judgement when making decisions of high complexity and impact.
  • Exercise appropriate autonomy in the execution and delivery of work. 
  • Responsible for driving outcomes, which have meaningful effect on team or department.
• Leadership and Collaboration:
  • Creates trust with colleagues.
  • Acts in leadership capacity for projects, processes, or programs.
• Client, Customer and Stakeholder Focus: 
  • Able to build relationships with a mix of colleagues and clients.
  • Interacts regularly with management and department leaders.
  • Demonstrates the ability to influence stakeholders at the team level. 
• Compliance Culture and Conduct: 
  • Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
  • Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.

Responsibilities: 

The candidate will have to provide proactive and reactive support to the Global FXPB business and its clients whilst working closely with development and research teams. The candidate will also be expected to contribute to and lead projects. He/She will also be involved in on-boarding applications into the production environment and working with the global teams on transformational projects. Opportunities to build cross organizational relationships through leading projects on behalf of the team. His/Her responsibilities include:

General 

• Develop a good relationship with Business Management, Developers, Middle Office, and any other team involved in the Global Credit business process.
• Maintain continuous communication with the stakeholders, organizing, participating in meetings, conferences, and informal discussions.
• Ensure that the IT management is aware of the problematics, achievements, projects, and tasks performed by the team.
• Spearhead proposals to the business and IT stakeholders targeting the improvement of the Global Credit platform.
• Project delivery
• Work in collaboration with the team on the priorities of the multiple projects given to the team.
• Own knowledge based on wiki for all in-scope activities
• Production maintenance and enhancement
• Ensure all APS procedures are followed
• Provides 1st and 2nd level support front to end including Matching, booking & settlement. 
• Manage and own P1/P2 incidents and problems end to end.
• Provide workarounds to reduce the Business impact/outage of a critical or major incident.
• Communicate with internal users and management over incidents and post-mortems.
• Ensures all support issues are correctly logged in the Bank incident management system. 
• Initiates task force over critical incidents
• Implement automation to reduce the number of repetitive and manual tasks, and control the risk associated with them.
• Participate in DRP/BCP exercises.
• Communicates globally to support teams with the new functionalities and organize training when required.

Minimum Required Qualifications:

• Bachelor’s degree in a numerate subject (Engineering, Computer Science, Math, Physics, etc.) required.
• Minimum 7 years’ experience in Application Support
• Strong analytic and problem-solving skills.
• Ability to work under pressure in a changing environment and capability to cope calmly with stressed users facing system issues.
• Ability to clearly explain technical/functional issues.

Preferred Qualifications: 

• Experience in an application support role in a dynamic environment is a necessity for this role; there is often a great deal of urgency associated with resolving incidents and candidates need to be able to prioritize proactively when resource conflicts arise. 
• Strong technical knowledge in the disciplines mentioned below is a pre-requisite, as well as excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization.

FINRA Registrations Required:

• Not Applicable 

CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required): 

• Not Applicable 

SEC Security-Based Swap Dealer Associated Person:

• Not Applicable 

While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted.

The expected starting salary range for this position is between $145k to $205k annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

In addition, our comprehensive benefits package aims to support our employees in various aspects of their lives. From healthcare and wellness programs to retirement plans and childcare services, we prioritize the well-being and growth of our employees. Our benefits include medical, dental and vision coverage, a 401(k) Savings Plan, backup childcare, life, accident and disability insurance, mental health support and paid time off. Additional details about our benefits offerings, inclusive of eligibility for a discretionary bonus, will be provided during the hiring process.

About BNP Paribas:

BNP Paribas is a leading bank in Europe with an international reach across the US, EMEA and APAC. It has a presence in 65 countries, with nearly 190,000 employees. The bank employs over 3,500 people in offices in the US across 10 states including New York, Jersey City, Chesterbrook, PA, San Francisco, Boston, Chicago, Denver, Miami, and Washington, DC. BNP Paribas has built a strong and diversified presence to support its client base. We continue to grow and strengthen our commitment to the US market through our Corporate & Institutional Banking activities. We are one of a few non-US banks to offer a full value chain for our clients, from trading to financing, and clearing and custody in the US with the international footprint and capacity to deliver both globally and locally. Leveraging the strength of our European roots, our network can support clients in virtually every region of the world, enabling more connectivity and efficiency wherever our clients conduct business. We take pride in our expertise and our ability to adapt while constantly looking ahead to create a more sustainable world.

As an international company with a global footprint, the unique cultures and viewpoints of our team members are an integral part of the fabric of BNP Paribas. We are a company with a purpose - to be a responsible and sustainable global leader. We aim to create an environment where our employees feel empowered to drive change, make an impact and be true to themselves. We employ talented individuals from a wide variety of backgrounds, locally and globally, and are inspired by our employees who help us in cultivating a diverse, equitable and inclusive workplace through initiatives such as our Diversity, Equity & Inclusion (DEI) Leadership Forum and Employee Resource Group (ERG) communities. We strive to be a workplace where all team members can grow and thrive and offer robust training, development, and mentoring opportunities to make that vision a reality. Our leaders are deeply committed to DEI and highly accessible to our employees, consistently soliciting feedback on how we can continue to support our employees to reach their highest potential. 

BNP Paribas. The Bank for a Changing World - https://usa.bnpparibas/en/homepage/join-us/our-opportunities/

BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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