Business Analyst
Role
Business Analyst – Third Party Risk Management IT
Grade
Assistant Manager
Location
Mumbai
Reports To
TBC
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Position Purpose
We are seeking a skilled and detail-oriented Business Analyst to join our team CEFS IT – Third Party Risk Management with 7+ years of experience. The Business Analyst will work closely with Business and Global projects team and will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance efficiency and productivity. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of business operations and IT systems to coordinate with development teams, test and roll out the functionalities.
Direct Responsibilities
• Experienced Techno Functional BA for Requirement Gathering, Documentation, Process Maps, Sequence Diagrams, User Stories, Impact Analysis, Gap Analysis, Functional Testing, Impactful Presentation, Stakeholder Management
• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Analyze data to identify trends, patterns, and insights that inform business decisions.
• Develop and document business process models to illustrate current and future states.
• Propose and design technical and process solutions that meet business needs and objectives.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Communicate findings, recommendations, and project updates to stakeholders and executives.
• Create detailed documentation of business requirements, processes, and solutions.
• Participate in testing and validating new systems and processes to meet business requirements.
• Identify opportunities for process improvements and contribute to ongoing optimization efforts.
Contributing Responsibilities
• Governance & Documentation: Maintain and curate the requirements repository (e.g., JIRA, Confluence) to ensure traceability.
Support the creation and upkeep of the project’s RACI matrix and change‑control logs.
Assist in preparing compliance and audit artefacts (e.g., data‑privacy impact assessments).
• Stakeholder Enablement: Conduct ad‑hoc walkthroughs or “brown‑bag” sessions to educate business users on new processes and tools.
Gather and incorporate feedback from end‑users during pilot phases and post‑implementation reviews.
Serve as a point‑of‑contact for clarifying user‑story acceptance criteria.
• Continuous Improvement: Contribute to a lessons‑learned database after each release cycle.
Identify and suggest enhancements to BA tools (e.g., process‑mapping templates, diagramming standards).
Participate in internal Kaizen or process‑optimization workshops.
• Reporting & Metrics: Populate regular status dashboards (e.g., requirement coverage %, defect‑resolution rate).
Track and report on KPIs related to requirement volatility, stakeholder satisfaction, or cycle‑time reductions.
• Risk & Issue Management: Log emerging risks tied to requirement gaps or scope changes and propose mitigation actions.
Escalate critical issues to the Project Manager or Product Owner in a timely manner.
Technical & Behavioral Competencies
• Strong written and verbal communicator who can conduct presentations, workshops, Scrum meetings, refinement sessions
• Working knowledge on Agile and Waterfall
• Proactive and self-driven who understands priority.
Specific Qualifications
• Bachelor’s degree in computer science or a related field.
• Minimum of 6 years of experience as a Business Analyst.
• Strong knowledge of Agile Scrum principles and practices.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to lead and facilitate Scrum ceremonies.
• Good Knowledge in JAV, API, SQL technologies along with Hands-on experience of executing SQL queries. (PL/SQL Database queries)
Behavioral Skills
• Ability to collaborate / Teamwork
• Communication skills - oral & written
• Analytical Ability
• Ability to manage a Project
• Eagerness to solve a problem area/ challenging topic and make a difference.
• Adaptability to legacy and greenfield environments
Education Level: Bachelor’s degree in computer science, Engineering, or equivalent professional experience
