Telemarketing Coordinator

At Cardif Colombia, we have opened the following position for a Telemarketing Coordinator. 

This role seeks to effectively generate and execute commercial strategies that lead to achieving the sales budget established for the campaigns under their responsibility, ensuring that the principles of the telemarketing channel management model are met according to quality standards.

Main Responsabilities

- Continuously monitor the supplier in terms of meeting the defined KPIs, based on the number of sales and the commercial budget allocated to the telemarketing channel. 
 - Define and implement commercial strategies to ensure the achievement of the established sales budget. 
 - Continuously carry out follow-up, support, and communication with business partners, ensuring proper operational and commercial alignment. 
 - Lead and support the Forca Cardif process, ensuring compliance with the company's training, quality, and best practice guidelines. 
 - Properly manage relationships with the supplier, strategic partners, and the various areas of the insurance company, promoting effective and collaborative communication. 
 - Generate analyses, reports, and result summaries, as well as action plans focused on achieving targets.

Professional Profile

We are looking for professionals in Business Administration, Marketing, Economy or careers related to the position. Minimum 3 years of experience leading BPO sales campaigns, playing the rol of director, operations manager, or supervisor in financial or telecom campaigns. 

*Conditions: 
 * Compensation and benefits package in accordance with company policies. 
 * This position is on-site in the city of Bogotá.

*This information will be amplied in the course of the evaluation and validation of perfiles.