The role
The Client Onboarding Analyst (COA) is responsible for onboarding new accounts, performing periodic reviews in accordance with Anti-Money Laundering (AML) regulations or as set by internal policies and procedures for the Strutt and Parker (S&P) Business Lines. The COA will undertake due diligence to understand the AML risks for all Client and Counterparty relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information are obtained and maintained in accordance with internal and regulatory standards.
The candidate will have previous experience of working in an AML environment and be able to provide a high level of service to both the team and our Clients. By demonstrating self-motivation, with reliability and flexibility being essential skills, as well as being competent working independently and within a team setting. This fast-paced role will focus on supporting the Lettings offices within the Residential and Rural UK teams, working alongside the Compliance team and will include day-to-day contact with our customers where necessary.
Key deliverables
• Under direct supervision of the S&P Client Onboarding Managers, complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas Group’s AML / KYC policies.
• Supporting all Lettings offices with KYC for all due diligence levels (inclusive of EDD), proactively resolving ad-hoc queries related to all aspects of AML analysis and in addition, where required to assist on sales KYC to support the business.
• Where required, establish and maintain trusted relationships with our customers to facilitate and accelerate the onboarding processes. Our customer base consists of Individuals, Legal Entities and Wealth Structures, inclusive of Introducers and Partners.
• Assist in training and support to the front offices within Lettings and Sales in accordance with Group polices, account initiation and recertifications.
• Perform periodic reviews of Client accounts as required by the Group policies.
• Actively participate in developing, testing and implementing new or enhanced DD processes and other process improvement initiatives as required.
• Establish and maintain effective relationships with front office staff and the Compliance Team.
Person specification
Essential experience
• Demonstrable experience and undertaking enhanced Client due diligence, including completing independent searches and sanction checks.
• Prior experience interpreting policies and procedures associated with AML regulations.
• Working knowledge of third-party global information sources used to complete Client due diligence searches.
• Excellent written and verbal communication skills.
• Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
• An interest / working knowledge of the Real Estate business (preferred, but not a pre-requisite).
Personal qualities
• Personable and people orientated
• Principled and self-assured
• Strong communicator
• Able to work autonomously and meet targets
• Able to multitask and manage to tight timelines and deliverables
• Able to prioritise and work in an organised fashion
• Extremely detail oriented
• Open to change and future orientated
• Creative thinker who can make logical decisions
• Responsive to Clients and colleagues
• Commercially astute
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: Health Cash Plan, 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
