In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.
The position at a glance
The CEFS IT team is responsible for designing, building and enhance local applications to support Client Onboarding and KYC teams for the AMER region, such as CARS and CLM Toolkit Americas.
We are seeking a dynamic IT Team Manager / Project Manager to lead the design, development, and continuous enhancement of the local applications that support the Client Onboarding and KYC teams across the AMER region.
In this role you will:
- Define and execute the strategic roadmap for the local application portfolio (e.g., CARS, CLM Toolkit – Americas) while ensuring alignment with the global CEFS architecture and standards set by the Central team.
- Support CEFS sponsors and their projects
- Provide hands‑on leadership to a mixed on‑shore and off‑shore delivery team, driving priorities, resource planning, and cross‑team synergies.
- Act as the primary project manager on some initiatives, overseeing the full product lifecycle—requirements gathering, design, build, testing, deployment, and post‑production support
In detail
The team members are responsible of the following activities:
- Responsible for managing, coordinating and advising the sponsors on their portfolio with their BAU and projects needs - requirements gathering, prioritization, maintaining roadmap, etc…
- Perform analysis to define requirements, functional specifications, user stories, business processes and recommendations related to proposed solution
- Supervise/Perform IT Governance when required
- Manage the various committees for communication to Senior Management and/or stakeholders.
- Act as the liaison between stakeholders, users and the development team to drive the execution of the roadmap
- Responsible for the development of detailed project plans to assure activities are understood and commitment is gained to meet overall objectives
- Define and support the business testing and training strategies and accompany the business to obtain user acceptance
- Monitors and controls delivery within determined budget and timeframes
- Ensure that all current norms and standards are respected
- Make recommendations for continuous improvement opportunities
- Supervise maintenance of the platforms and monitor health of assets (obso, vulnerabilities, ....)
- Comply with the regulatory requirements linked to the Client Onboarding and KYC applications
If VP or higher, precise:
- Structure the team and provide the priorities and duties to the team members
- Show leadership in team management
- Build partnerships and strategic relationship with the sponsors through deep understanding of the functional business domain
- Champion a culture of continuous improvement, contributing to internal knowledge bases, white‑papers, and community‑of‑practice sessions.
Staff supervision/ Organizational Structure:
- BA located in US under direct supervision
- Developers located in US and India under indirect supervision
Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. This position might require little travel.
The strengths and skills that will help you succeed
- Exceptional multitasking ability – efficiently manage competing priorities while maintaining high quality and meeting deadlines.
- Superior organizational talent – design and implement clear structures, processes, and documentation that keep projects on track and teams aligned.
- Advanced written and verbal communication – translate complex technical concepts into concise, understandable language for stakeholders at any level of seniority or technical expertise.
Education:
- Master’s degree in Computer Science, Information Systems, Finance, or related field.
Years of experience:
- 8 to 10 years of experience
Languages:
- Fluent English (required)
Soft skills:
- Extensive experience as Business Analyst (if possible around Client onboarding, KYC, Compliance domains) translating regulatory and business requirements into actionable solutions.
- Demonstrated ability to juggle multiple workstreams, set clear priorities, and meet tight deadlines without compromising quality.
- Proven record of delivering large‑scale, multi‑region projects
- Ability to lead cross‑functional, distributed teams (on‑shore + off‑shore).
- Ability to articulate complex concepts and business implications clearly and concisely to audiences ranging from developers to senior managers
Technical skills:
- Proven command of the Software Development Life Cycle (SDLC) and Agile methodologies (Scrum/Kanban), ensuring efficient delivery and continuous improvement.
- Familiar with CI/CD pipelines, automated testing, and release management to accelerate time‑to‑market
- Solid understanding of SQL, and some knowledge of programming languages, enabling effective guidance of development teams, rapid issue triage, and remediation of legacy code, security vulnerabilities, and performance bottlenecks.
*Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in English language is required. OR Professional working proficiency in French and English languages are required.
What’s in it for you
In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, one of which must be on a Monday and/or a Friday. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.
To find out more about our range of benefits, click here
What you need to know
- We will review candidates as they apply, so don’t wait to submit your application;
- BNP Paribas is committed to accessibility and inclusion. During the recruitment process, accommodation needs are available at all times for candidates. You will have the chance to make a request for an accommodation during your application.
- You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;
- If you are applying and accepted to a position which requires working in/for the U.S. securities industry, you will be required to provide your fingerprints and undergo additional background checks by the FBI. BNP Paribas Securities Corporation is required to maintain a supervisory program over the conduct of its Associated Persons; some of your personal data will be transmitted to the United States of America and made available to US regulators. Please reach out to BNPP for additional information; or you can also find an overview here: 3110. Supervision FINRA.org
Diversity, Equity and Inclusion (DE&I) at the heart of our commitments
At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.
BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).
To learn more about our DE&I commitments, click here
About us
BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.
BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.
Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.
With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.
Our certifications and partnerships
- Montreal’s Top Employers 2025
- Canada’s Best Diversity Employers 2025
- Women in Governance – Parity certified - Platinum certification
- Pride at Work Canada
- Part of Les Affaires top 300 companies in Quebec
- Synclusiv
- Ready, Willing and Able
- Autisme sans Limites
- LinkedIn Top Companies 2024
Do you want to discover other BNP Paribas offers in Canada?
Click here: BNP Paribas in Canada Our job offers
*** While the description above describes our ideal candidate, we encourage applicants to apply even if they do not fully meet the complete list of qualifications noted***
