- Support the COO / Territory management, Head of COO Office to foster process efficiency through review and innovation.
- - Support delivery on key transformation initiatives and local projects (Simplification, digitalization, automatization, regulatory gaps remediation).
- - Maintain and continuously improve Key Production Indicators dashboard, to help monitor the activity evolutions and support management decisions.
- - Monitor and ensure local regulatory reporting governance is in place and in line with regional framework.
- - Support and coordinate transversal regulatory reporting under COO/COO Office scope, ensuring timely preparation and submission to local authorities.
Direct Responsibilities
1. Process efficiency review:
- Engage local stakeholders to define key priorities
- Understand the existing process
- Recommend the target process
- Steer and monitor the implementation
- Liaise with regional stakeholders to have visibility on best practice around APAC
2. Industrialization / digitalization initiatives:
- Diagnosis of current state
- Identify opportunities
- Build a business case
- Steer and monitor the implementation
- Liaise with regional stakeholders to have visibility on what exist around APAC
3. Dashboard/KPIs:
- Maintain and continuously improve the dashboard
- Propose a list of KPIs to be produced and monitored
- Liaise with relevant stakeholders for the production of the defined KPIs
- Propose a dashboard format and implement
- Recommend a governance
4. Regulatory Reporting Governance:
- Ensure local regulatory reporting governance is in place and in line with regional framework.
- Coordinate change management and ensure it is well understood by all stakeholders.
- Support and coordinate on gaps and local/regional remedial actions if required.
- Support in review of regulatory reporting procedure without delay if necessary.
5. Regulatory gaps remediation (in line with APAC Regulatory Watch RACI)
- Support and/or coordinate with stakeholders on the impact analysis, following initial assessments from Leading Function (Compliance, Legal, Finance).
- Support and/or contribute to the identification of solutions, validation and implementation.
6. Support any other projects or change initiatives at the request of the COO / Territory Management
Contributing Responsibilities
Support PMO on some local IT initiatives (particularly interacting with IT, vendor and users to ensure overall coordination of the deliverables).
Support CSR committee upon request
