About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
The GB IT QA team performs process reviews for the APAC sponsored projects, publishes reports and dashboards to the stakeholders. This team also imparts process trainings to the project teams and supports during the OPC/IG audits.
Job Title:
PROCESS QUALITY OFFICER
Date:
25/02/2025
Department:
GBIT
Location:
NKP - Mumbai
Business Line / Function:
Quality Assurance
Reports to:
(Direct)
Grade:
(if applicable)
Assistant Manager
(Functional)
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
A QAM (Quality Assurance Manager) is expected to perform process reviews for projects, report findings and report to stakeholders the health of the project. A QAM is supposed to be the eyes and ears of the management and give an impartial assessment to the management regarding the issues which the QAM has observed during the QA reviews.
Responsibilities
Direct Responsibilities
v Understand existing QA framework.
v Understand s/w project life cycle methodologies (waterfall & Agile)
v Contribute to the capacity plan
v Liaise with on-shore & off-shore PM for their availability for QA review
v Hold review discussions with PM(s) and collect evidences, as required.
v Scrutinize evidences shared.
v Identify Projects risks & non-conformities.
v Publish draft and validated QA review reports to stakeholders as per timelines laid down by onshore.
v Follow-up to re-assess project risks & closure of non-Conformities.
v Coach PMs / Leads on the QA process areas.
Contributing Responsibilities
v Provide support during OPC campaigns and IG audits.
Technical & Behavioral Competencies
v Strong coordination skills
v Should have excellent communication, negotiation, decision making, and problem-solving skills.
v Self-driven and independent
v Strong interpersonal skills & will to succeed and overcome challenge.
v Must be a good team player.
Specific Qualifications (if required)
v Good knowledge of Software Design Life Cycle
v Good knowledge of Agile methodology
v Ability to hold coaching / trainings session to explain framework & process.
v Should have basic knowledge of excel, word, power point.
v 7 to 8 years of experience in Quality Assurance with sound knowledge of
o Quality Assurance process with respect to project management methodologies such as ‘Agile’ or ‘Waterfall’
o Process Definitions
o Risk Managements
o Quality Assurance Process
Well-verse with ISO model and CMMi framework
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Adaptability
Communication skills - oral & written
Ability to collaborate / Teamwork
Client focused
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to develop and adapt a process
Analytical Ability
Ability to inspire others & generate people's commitment
Ability to manage / facilitate a meeting, seminar, committee, training…
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 7 years
Other/Specific Qualifications (if required)
