About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Business line/Function:
BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.
Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain “Service Offering DevOps”, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project.
BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic
Job Title:
IT Windows System Engineer
Date:
September 2024
Department:
ITGP
Location:
Chennai/Mumbai
Business Line / Function:
BNPP FORTIS
Reports to:
(Direct)
ISPL ITG OPS
Grade:
(if applicable)
(Functional)
ITGP/FORTIS
Number of Direct Reports:
Directorship / Registration:
NA
Position Purpose
The BNP Paribas Fortis IT department is currently working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain.
You will work in the agile production Services : IT APS TCC, Functions, DevEx
Responsibilities
Our main partner BP2I is responsible for the engineering and operations of the system layer of the Windows HQ platform, for both physical, virtual and on-premises cloud infrastructure.
We are responsible ourselves for the engineering and operations of the Windows Branch platform
In your role you will integrate the group services at BNPPF, i.e. identify possible gaps between the group services offered and the actual needs of BNPPF. Design and implement a solution to bridge the gap, and this for both Infrastructure and Applicative requirements.
The job mainly consists of the following elements:
· Engineering and support of our infra environment
· Engineering and support our IT clients to integrate their applications on the Windows platforms by respecting and applying the BNPP Fortis engineering and architecture rules and procedures and align these to the BP2I engineering and process rules.
· Assure the correct application of the BNPP Fortis and BP2I procedures in demand-, incident-, problem-, change-, security- and release management
· Manage the Incident and problem management assignment groups
· Respect the change management process when you implement application related changes on the Windows platform
Technical & Behavioral Competencies
· Knowledge on Cloud (Iaas, Paas).
· Good knowledge of Windows in enterprise environment (workstation & server L3 support)
· Engineering experience : being able to design, implement, maintain and troubleshoot
· Powershell scripting.
· Preferable skills: SQL, Orchestrator, SCCM, Active Directory, DNS.
· Be able to work in Agile Way Of Working.
· Problem determination, workaround resolution, root cause analysis, major incident management
Specific Qualifications (if required)
· Follows the Customer processes for projects, incident and change management.
· Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.
· Motivated self-starter, process-oriented with high attention to detail
· Quick self-starter, pro-active attitude.
· Good communication skills, Good analytical and synthesis skills.
· Autonomy, commitment and perseverance.
· Ability to work in a dynamic and multicultural environment.
· Flexibility (in peak periods extra efforts may be required).
· Open minded and show flexibility in self-learning new technologies/tools.
· You are customer minded and can translate technical issues into non-technical explanations.
· You are always conscious about continuity of services.
· You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.
· Client-oriented, analytical, initiative oriented and able to work independently.
· Be flexible and ready to provide support outside of Business hours (on-call).
· Able to take additional responsibility.
· Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Communication skills - oral & written
Organizational skills
Client focused
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to develop and adapt a process
Ability to develop others & improve their skills
Ability to set up relevant performance indicators
Ability to manage a project
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 3 years
Other/Specific Qualifications (if required)
