If you are searching for opportunities to develop your career in the field of Corporate and Institutional Banking, challenges to boost your future career path, then BNP Paribas is the right place for you.
Joining BNP Paribas means joining a Group that's constantly transforming itself in order to adapt to our changing society and to build the world of tomorrow. Applying to work at BNP Paribas is not just about applying for a job, it's about giving meaning to your work and passion and desire to go deep in the finance world!
And to meet these challenges, we need skills and competencies at all levels.
What is the role?
To carry out his/her missions, the IT Manager/ Team Lead will have have the following responsibilities:
- Be the preferential point of contact for his/her business line, as well as for monitoring the proper functioning of the services
- Advise his/her teams by guiding them in the use of standard IT products and reminding them of the technological roadmap
- Manage escalations and the treatment of business irritants
- Secure the quality of the services according to the Service Contracts signed
- Write procedures, enhance existing incident reports
- Client Relationship: communicate to the Client changes, incidents and provide a summary about service quality, in agreement with the Service Contract
- Stay in touch as an individual and as a team to evolutions of the technologies in your perimeter, follow the functional and organizational changes, consider new procedures for handling your perimeter
- Having a precise knowledge of the services provided to each customer
- Support the local team in the daily activities
- Monitor the local teams’ backlog and allocation, follow-up on the main topics
- Manages escalations and prioritization, both with respect to his/her business line and to stakeholders’ requirements
- Contact point for the main stakeholders (architects, test teams, DevOps teams, clients, management)
- Ensure that relevant indicators are implemented for measuring and improving the quality of the service delivered
- Review existing procedures and suggest improvements
- Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities
- Participate in interviews and evaluation of the people under his/her coordination
- Follow up on people’s career path, empower them and encourage their development
- Rely on BNP processes to develop yourself and the team members
What qualities do we look for?
- Previous experience in leading development teams is a must
- Previous experience in developing Java applications (both front and backend) is required
- As the manager of the development teams, we expect proven knowledge in at least some of the following areas:
Java backend (Spring Boot)
Angular
Microservices
Oracle, Docker. Kubernetes & NoSQL (MongoDB)
UML, DevOps, IntelliJ, Gitlab (Pipeline CI/CD), Cloud Object Storage
ITIL Foundation knowledge is nice to have
General Skills we expect:
- Be able to write a clear report of your activities
- Understand and follow written instructions and procedures
- Be able to provide updates to existing documentation and procedures
- Very good communication skills and capacity to provide feedback
- Teamwork – we work together and not as individuals
- Be proactive
- Respect the processes.
Why BNP Paribas?
- Progressive career development opportunities
- Talent Development opportunities within BNP Paribas Group
- Employee culture that is focused on creating a great place to work
- Multinational business environment
- On-the-job training and networking opportunities.
