Job Title: IT Engineer – Scheduling
Department: Arval IT/Production/Technical Office
About Business line/Function: ARVAL Service Lease
Arval is a car renting company with Services, for professional entities and more recently, opened to retail market. Serving 30 countries worldwide with the goal of being the best in class both for customer satisfaction and innovation (Partnership, new technologies, etc.)
Arval IT is the IT department of the company. The IT Production Tribe is a key component of the Arval IT department, focusing on several critical areas to support the company's operations. This tribe is structured into 4 domains:
· Production security domain: Manage the security on Production: Security Monitoring, Advanced Malware Protection, Secure network, Secure Hosting, Security Data Warehouse / Dashboards, DLP Technical, Service Design Validation, Privileged Access Control, Vulnerability Management, Production Security project management, Production Resilience
· Application Production domain: This domain operates daily over 200 business applications that make up Arval's information system. The main goal is to ensure the smooth functioning and support of these applications, addressing any issues that arise and implementing improvements as needed.
· Infrastructure Domain: Manage, Deploy and support Arval infrastructure hosted in BNPP Datacenter. Define and Enrich Infrastructure service catalog, anticipate infrastructure capacity planning and integrate security and compliance requirements. The infrastructure domain consists of 4 teams: Network, Digital Working, Windows, Storage&Virtualisation
· Technical Office Domain: contributes to the preparation and validation of Project Architecture Overview (PAO), drives obsolescence, manage Production Cloud competency center and provide technology expertise (ExaCC, Secure Transport…).
Position Purpose:
The engineer will work closely with the team members and business teams to develop features according to a requirement. Within the framework of the policy defined by the ARVAL IT Production tribe, Level 2 System Engineer will work closely with L2/L3 Production teams.
Must ensure that deliverables are aligned with best practices and monitor what has been promoted on higher environments.
Production or tests environments supports activities are also part of the position (job monitoring, issues solving, …)
Technical expertise, Teamwork, knowledge sharing, adaptability to multiple technologies, proactivity, automation knowledge are key qualities to achieve our mission.
Responsibilities:
Direct Responsibilities:
Within the ARVAL data processing department, the production engineer Scheduling and flows carries out these missions to the ARVAL countries:
Incident Management:
· Preferred contact for internal and external teams within their technical expertise.
· Point of contact for any production and non-production incident not managed by the Level 1 team (Steering) during business opening hours (8am to 7pm CSTA rotation) and during stress ranges.
· Responsible for maintaining production tools in operational conditions.
· Analyzes root causes of incidents and deploys solutions to prevent recurrence.
Asset Management:
· Supports and advises developers in production performance within their technical scope by acting upstream and performing performance tests.
· Composes and maintains technical documentation within their scope: procedures for Level 1 and production documentation repository.
· Proposes technical and organizational improvements to enhance quality for end users.
· Technology watch.
Project Management:
· Engages in project management within their technical scope, collaborating closely with Architecture and Project Management teams from study phase to production deployment.
Reporting:
· Regularly provides monitoring elements of their activity to their hierarchy.
All tasks are performed in compliance with good practices, costs, deadlines, security expectations, and standards of the BNPPARIBAS Group.
Technical & Behavioral Competencies:
Experience: Minimum of 5 years in computer production, with a total of 5 years of work experience.
Technical Skills:
Essential:
· BMC Control-M v9 (advanced)
· AXWAY Secure Transport or XFB Gateway (intermediate)
· Scripting Shell (advanced)
· Scripting DOS (advanced)
· Linux OS (concepts or intermediate)
· MS Windows Server 20xx (concepts or intermediate)
Desirable:
· Oracle Databases (concepts)
· Sybase Databases (concepts)
· Networks (concepts)
· Tibco
· Dataset
· ODI
Behavioral Skills:
Language:
English: Intermediate
Essential Skills:
· Collaboration in a multicultural environment (1 week per month compulsory)
· Client-oriented
· Thoroughness and accuracy
· Analytical ability
· Teamwork
· Adaptability
Desirable Skills:
· Creativity and innovation
· Reporting ability
· Learning capacity
Skills Referential (Required knowledge, skills and abilities)
Transversal Skills:
· Ability to understand, explain and support change
· Ability to develop others & improve their skills
· Ability to set up relevant performance indicators
· Analytical Ability
· Ability to develop and leverage networks
Behavioral Skills:
· Ability to collaborate / Teamwork
· Attention to detail / rigor
· Client focused
· Creativity & Innovation / Problem solving
Education Level: Bachelor Degree or equivalent
Location: Bengaluru/Chennai
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
