IIS Engineer

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function:

BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain “Service Offering DevOps”, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project.

BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic

Job Title:

Web Infrastructure Engineer - IIS

Date:

Jun 2024

Department:

ITGP

Location:

Mumbai

Business Line / Function:

BNPP FORTIS

Reports to:

(Direct)

ISPL ITG OPS

Grade: 

(if applicable)

(Functional)

ITGP/FORTIS

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

In the APS (agile production services) we deliver an IIS  service  for the technical design, installation, set-up, industrialization, management, support and documentation of the BNP Paribas Fortis Web Application Hosting Infrastructure

The candidate is expected to join APS Invest.

Responsibilities

·       The IIS Engineer is responsible for:

·       Manage and operate complex existing IIS infrastructure.

·       Set-up of lab, development, test, qualification and production platforms

·       Planning, Follow-up, Deploy, Test, Acceptance, Industrialization, Training, Handover to Operations and Services Management

·       Integrating new applications on the Web infrastructure

·       Restoring the servicing (by restarting the application or the machines, isolating unstable components, …)

·       Emergency Deployment of application, patching, modification of parameters …

·       Participate in the On-Call calendar (18:00 – 7:30) CET 

·       Performing standby for projects on evenings or weekends

·       Capacity Management

·       Incident, Problem:

·       Participate in the identification of the root cause of an incident and the elaboration (and the implementation) of a solution and if not possible to perform a work-around

·       Participate to the introduction of incidents, and their follow-up, to IBM

·       Change Management

·       Certificate Management

·       Asset Management

·       Patch Management

·       Participate in the industrialization of our assets

·       Project management/project lifecycle/project methodology skills required

·       A motivated self-starter, process-oriented with high attention to detail

·       Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules

·       Strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community

·       He will contribute to the migration / decommissioning of our servers (LCM).

Technical & Behavioral Competencies

·       Solid and proven experience with the following Web technologies: 

o   IIS 7.5 (minimum), 

o   ARR

o   Certificate management

o   Dynatrace.

·       Generic knowledge on:

o   Web access management

o   ISAM

o   anti-virus

o   PKI

o   Firewalls

o   application firewalls

o   load balancers

o   networks, 

Good to have:  Agile experience, PowerShell, Containers, Cloud

·       Follows the Customer processes for projects, incident and change management. 

·       Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness.

·       Highly skilled in project management & lifecycle, motivated self-starter, process-oriented with high attention to detail

·       Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules, strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community.

Specific Qualifications (if required)

·       Agile environment 

·       Follows the Customer processes for projects, incident and change management.  

·       Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. 

·       Motivated self-starter, process-oriented with high attention to detail 

·       Quick self-starter, pro-active attitude. 

·       Good communication skills, Good analytical and synthesis skills. 

·       Autonomy, commitment, and perseverance. 

·       Ability to work in a dynamic and multicultural environment. 

·       Flexibility (in peak periods extra efforts may be required). 

·       Open minded and show flexibility in self-learning new technologies/tools. 

·       You are customer minded and can translate technical issues into non-technical explanations.

·       You are always conscious about continuity of services.

·       You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team.

·       Client-oriented, analytical, initiative oriented and able to work independently.

·       Be flexible and ready to provide support outside of Business hours (on-call).

·       Able to take additional responsibility. 

·       Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model.

·       You are flexible and ready to provide support outside of Business hours (on-call).

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Organizational skills

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process 

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Ability to manage a project

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

·       Other/Specific Qualifications (if required): Able to understand bank related business processes and assess impacts on business, Agile methodology.