Head of Global Markets Operations

Job Description

About BNP Paribas:

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

·       BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

·       BNP Paribas MixCity which fosters better representation of women at all levels of the organization

·       Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

·       BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

Job Title:

Head of Global Markets Operations, BSPB

Date:

2024

Department:

Global Markets Operations (‘GMO’)

Location:

Philippines, Manila

Business Line / Function:

CIB Functions – Operations

Reports to:

(Direct)

COO/Branch Manager Manila

Number of Direct Reports:

TBC

(Functional)

Directorship / Registration:

No

Is Associated Person (AP)*

No

What is this position about?

The Head of Global Markets Operations (‘GMO’) is responsible for driving and managing the execution of the strategic and operational mandate in the BSPB perimeter covering Global Markets activities.   This position will report hierarchically to the BSPB COO and functionally to the Regional Head of GMO

What would be your typical day at BNPP Paribas look like?

Business Overview:

·       BSPB Operations mission is to be a valued PARTNER to our internal and external clients, providing the highest quality support and levels of customer service.

·       Operations is charged with TRANSFORMING the operational platform and instilling a culture of continuous improvement.

·       Operations Team is committed to the BNP Paribas CODE of CONDUCT and takes pride in the professional and respectful execution of its responsibilities.

Primary Role Responsibilities

• Lead and manage the GMO team in Manila
• To establish strong partnership with the regional head of Processing & Support, regional head of Collateral Operations and regional head of Product Control as well as the global heads for these scopes
• Functional Operational scope: 
  • Product Control
  • Processing & Support, which includes GM Back Offices and GM Control functions - Tax, Accounting, Regulatory Reporting and Referential.
• Responsible for setting strategic direction and tone for the function in partnership with regional and global stakeholders.
• Oversee, sponsor (as required) and drive GM Operations project implementation roadmaps taking into account budget guidelines.
• Actively manage and optimize budget, analyze value and risk drive relevant actions for GMO.
• Oversee and be accountable for regulatory compliance and regulatory remediation in the GM Operations Canada scope
• Is an advocate for diversity, equity and inclusion of talents.

Other contributions

Leadership Attributes:

·       Proponent of continuous improvement processes with the ability to challenge the status quo; a change agent

·       Ability to drive impact and change in a complex global environment, working successfully through a matrix structure; ability to navigate dual-reporting lines and collaborate with IT, Operations and business leaders in various geographies and entities throughout BNP Paribas organization and Global CIB; flexible and comfortable with change

·       Ability to take initiative and make decisions under pressure while inspiring team members to improve processes

·       Be a persuasive influencer with both GM ITO and GMA business communities throughout the organization across diverse teams and locations

·       Emotional intelligence and negotiation qualities

·       Strategic leader who can drive a vision for GMO while maintaining an execution-orientation for driving results; success will depend on strong business acumen and existing knowledge of best practices plus the ability to adapt and evolve these practices to the Bank’s needs

·       Strong influencing skills to achieve deliverables; s/he must have a collaborative approach with the ability to partner with cross-functional business leaders across the global enterprise 

·       Foster an environment that encourages teamwork, open-mindedness, creativity, agility, innovation and a can-do attitude

·       Proponent of continuous improvement processes with the ability to challenge the status quo; a change agent

·       Business-focused executive, with financial acumen; ability to articulate cost-benefit analyses, manage budgets, and bring a business perspective to the Operations risk function

·       Strong business acumen with a good understanding of business drivers with the ability to provide support for the executive team

·       Influence and communicate credibly with the senior Executive Committees and other group colleagues to translate GM Operations vision and report on the progress of Operational initiatives.  Includes an ability to communicate Operations related concepts to a broad range of technical and non-technical audiences

Conduct and Compliance:

• Be a role model, supporting and fostering a culture of good conduct.
• Demonstrate proactivity, transparency and accountability for identifying and managing conduct risks.
• Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure.
• Take responsibility for Operations conduct and conduct risks.

What is required for you to succeed?

Candidates to be measured on the following four performance drivers, which will dictate how individual impact is considered on the Canada platform:

• Results and Impact
  • Impacts division and influences peers and team
  • Demonstrates good judgement when making decisions of high complexity and impact
  • Relies on limited guidance for most complex decision making
  • Is responsible for creating and driving outcomes which have meaningful effect on team or department
    
    
• Leadership and Collaboration
  • Creates trust and builds relationships with regional and global leads
  • Acts in leadership capacity for large projects, processes, or programs for a team
• Client, Customer and Stakeholder Focus
  • Able to build relationships with a mix of intermediate and senior colleagues or clients
  • Interacts regularly with management and department leaders
  • Demonstrates the ability to persuade and influence stakeholders at all levels
• Compliance Culture and Conduct
  • Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
  • Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.
    
    

Required education/certification/licenses:

• At least 10 years of experience within financial services industry leading wide remits / significantly sized teams
• Exceptional written, verbal and interpersonal communication skills who can successfully operate cross border / cross function and business at every level of the organization
• Ability to work closely with the front office stakeholders and partners
• Ability to inspire and lead a geographically diverse talent group
• Experience in day-to-day interaction with supervisor bodies and internal control groups
• Experience with significant budget oversight and cost optimization
• Strong project management skills and the ability to coordinate, prioritize, and execute initiatives
• Strong team management and development skills, with the ability to coach and mentor a diverse, large and geographically dispersed team at varying levels of experience

Preferred Qualifications:

• Solid understanding of Governance, Operations, Data flows and Control GM frameworks
• BA or equivalent related to banking, financial services

FINRA Registrations Required:

• Series 99 (within 120 days)

Note: *Physical presence in BNPP’s office(s) is an essential function of this position. This role will be hybrid, consisting of an in office and remote working component.