About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
The External Spend Management team (ESM) supports the CIB Global IT and Operations.
This team handles the relationship with the P&P community to ensure smooth and efficient relationship with CIB stakeholders for business driven third party requirements.
The new team will support the global ESM team in the following projects:
- Third party contracts management to secure better control and management
- Facilitation and industrialisation of expense management governance
Job Title:
ESM Governance Officer
Date:
25-May-2025
Department:
ISPL CAO Office
Location:
Chennai
Business Line / Function:
ISPL External Spend Management
Reports to:
(Direct)
ISPL Head of ESM
Grade:
(if applicable)
Manager
(Functional)
-NA-
Number of Direct Reports:
-
Directorship / Registration:
NA
Position Purpose
As part of the ISPL ESM team, the ESM governance officer will primarily be responsible for the following activities:
· Third party contracts migration and deployment to the target application
· Industrialisation and support for ESM Governance
· Collaborate with global stakeholders and SMEs for documentation of SOPs, processes for contract management, demand management, and risk management
Responsibilities
Direct Responsibilities
· Third party contracts migration and deployment to the target application
o Collaborate with the global stakeholders such as the contract owners to collect the contracts and its corresponding key metrics, and follow through with global stakeholders based on the contract lifecycle
o Build dashboards to generate value (in terms of management / follow-up / control / etc) for the key stakeholders based on the data generated from contracts collection and representation
o Maintain detailed documentation of the contract representation rules, and establish change management for a smooth transition
o Management of data quality as per the indicators, identify gaps and address quality issues, such as inconsistencies, and missing values.
o Validate migrated data against the source data as per specified business requirements
o Automatization of quality check (unitary for each contract represented / globally to secure global consistency)
· Industrialisation and support for ESM Governance
o Provide the necessary support for the ESM global governance team to collaborate, consolidate key decision components, and to prepare for the CIB ITO management approval presentations
o Assess and track the feedback received from the senior management and incorporate the inputs for upcoming strategic renewals and review
o Prepare and maintain the ESM governance databank accurately in accordance with the guidelines to facilitate contract renewals anticipation and corresponding actions
o Perform in-depth research to understand, analyse the end-to-end governance pipeline and contribute to the development of interim and long term industralisation solutions for better, faster outcome
o Support with the change management of the proposed Industrialisation solutions
o Track and produce the KPI dashboards as per the defined governance metrics
· Documentation of SOPs, processes for contract management, demand management, and risk management
o Collaborate with the global stakeholders to study, research and document the ESM processes pertaining to contract, demand management and risk management
o Prepare ESM tools and application guidebook to enhance team performance and for training purposes
Technical & Behavioral Competencies
The position will require:
- Communication, collaborative approach and global stakeholders’ management capabilities to connect & build strong working relationships with global counterparts
- Pursue high levels of accuracy, attention to detail, logical thinking to facilitate the contract migration process and CIB ITO management approvals governance
- Background in Industrialisation and change management processes
- Previous experience in documentation of SOPs, and senior management presentations
Specific Qualifications (if required)
NA
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Attention to detail / rigor
Client focused
Ability to share / pass on knowledge
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to understand, explain and support change
Ability to develop and adapt a process
Ability to develop and leverage networks
Ability to manage a project
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 10 years
Other/Specific Qualifications (if required)
