End User Computing Analyst
Main responsibilities:
- Member of the Release Management team for Americas
- Plan and execute the deployment of critical applications to thousands of computers efficiently but also assessing and minimizing the risk of operational incidents
- Assess variables and situations happening with other IT teams that can impact the plans of applications deployments and proactively recommend actions
- Follow strict processes of Change Management and application lifecycle deployment
- Assist application owners and users demanding applications on how the release management process should be followed providing insights of best practices that adhere to the Bank’s several policies and guidelines
Position Requirements:
- Bachelor’s degree or equivalent
- Excellent written and verbal communication skills. Fluent English is mandatory since the role supports multiple countries in the Americas region.
- Technical expert support managing Microsoft Windows clients (Windows 10/11)
- Knowledge of Microsoft Endpoint Control Management (MECM) or SCCM for packaging distribution and client management towards large enterprises (+10000 clients)
- Expert knowledge of PowerShell and shell scripting to understand, adapt and deploy towards workstations
- Knowledge of ITIL methodology particularly Incident, Problem and Change Management
- Knowledge of Active Directory related to user, group and computer object management
- Desirable knowledge of application lifecycle processes
- Service oriented, positive, committed and enthusiastic team player.
Why join BNP Paribas?
BNP Paribas is an international bank with leading positions in the European market. It is present in more than 60 countries and employs nearly 178,000 people. The Group occupies key positions in its three main areas of operation: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients.
Our presence in Brazil
BNP Paribas has been officially operating in Brazil since 1996. Since 2010, when the Securities Services area began operating, the Brazilian unit has the largest number of business lines in Latin America, making it one of the Group's largest operations in emerging markets. Today, in Brazil, the Group is present with the areas of Corporate and Institutional Banking, Asset Management, Insurance (Cardif) and Fleet Management (Arval).
Currently, the BNP Paribas Group has around 1400 employees in the country. In Brazil, it is among the largest international investment banks in total assets (R$ 112.5 billion, Jun/23, Prudential Conglomerate, Central Bank), offering a diversity of products and multiple solutions to its clients.
BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
