Job Title: Associate
Department: CIB EOLE - MEA - Mumbai - BNPP ISPL
About Business line/Function: CAO Functions
Position Purpose: CIB EOLE APAC team is a key service offered by CIB Industrial Transformation at ISPL. This team is responsible for managing and maintaining identities in the bank’s people referential system. The individual is responsible for providing coverage to the service offering, daily operations, stakeholder engagement, people management and reporting aspect of operations
Responsibilities
Direct Responsibilities
· Responsible for Identity lifecycle management of human accounts and Organizational Unit setup, ensure the tasks are performed in a time sensitive and quality conscious manner
· Maintaining the integrity of OPAL (Global Directory) tool by performing periodic controls and other Supplementary tasks related to Identity attributes
· Perform the updates consecutive to reorganizations, integrations and restructurings as per the request and under the control of the OPAL correspondent
· Handle mailbox efficiently and in a time bound manner
· Create/update/maintenance of Standard operating procedures (SOP)
· Perform Data quality checks due to sensitivity of the managed data
· Ensure compliance with the OPAL management rules and methods defined at Central
Administration level and at OPAL Correspondent level
· Be the direct point of contact of all requesters for all issues related to the Opal
· Responding to the OPAL correspondent's and HR team’s requests for information
· Ensure service quality to the user
Contributing Responsibilities
· Handle projects independently, effectively, in a time sensitive and quality conscious manner
· Liaise with OPAL ambassador of respective scopes as and when required
· Identify risk and gap associated within OPAL service offering
Technical & Behavioral Competencies
- Good verbal and written communication skills
- Teamwork and Collaboration
- Time Management and Organization
- Good reporting and monitoring skills
- Good organizing, prioritizing, synthesizing skills
- Manage multiple projects
- Understand and adapt to changing business requirements
- Must be motivated, and able to work independently as well as part of a team
- Must be able to focus on details
- Must be able to handle customers in a confident, positive and responsive manner
- Must demonstrate ethical responsibility, maturity, and discretion
- Must be able to work under pressure
Specific Qualifications:
• Good Excel knowledge
• Working knowledge on systems will be added advantage
• Macro (VB scripting knowledge) Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
- Ability to develop and adapt to a process
- Ability to develop others & improve their skills
- Ability to manage a project
- Analytical Ability
- Ability to manage / facilitate a meeting, seminar, committee, training…
Behavioral Skills:
- Ability to collaborate / Teamwork
- Adaptability
- Communication skills - oral & written
- Client focused
Education Level: Bachelor’s degree or equivalent
Location: Mumbai
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
