Job Description – CIB User Onboarding Management (UOM)
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business line/Function:
User onboarding Management team (UOM) is responsible for overseeing the creation and maintenance of employee IDs and organizational Unit/departments (OUs) structures ensuring high data quality and implementing robust controls across the employee lifecycle.
Job Title:
Sr associate
Date:
10/28/2025
Department:
User onboarding Management (UOM)
Location:
Mumbai
Business Line / Function:
CIB UOM - Employee Data Referential AMER - ISPL Mumbai
Reports to:
(Direct)
Sumedh Bamania
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
NA
Directorship / Registration:
NA
Position Purpose
This team is responsible for managing and maintaining identities in the banks people referential system. The individual is responsible for providing coverage to the service offering, daily operations, stakeholder engagement, people management and reporting aspect of operations.
Responsibilities
Direct Responsibilities
1. Responsible to manage employee directory changes triggered due to employee movement within or outside the bank
- Becoming the centralized point of escalation for Hiring Managers during any fulltime or temporary employee onboarding, manager changes, transfer or exit processes
- Ensuring the overall data coherence of the organizational pyramid in the internal tool while performing all necessary updates
4. Performing a reconciliation to ensure data is consistent between various IT systems
5. To contribute to Data Quality and process improvement generally within CIB, AMER and UOM coverage globally
Contributing Responsibilities
- Contributing to the continuous improvement of the Onboarding, Transfer and off-boarding process across Americas
- Coordinating the onboarding processes with the various departments involved (HR, IT, Compliance, Procurement, Premises, Finance …)
3. Whenever required, responsible for contacting overseas administration teams for complex issues
4. Solving and consulting with users for daily access control operational tasks / questions
Technical & Behavioral Competencies
1. Excellent written and verbal communication.
2. Familiarity with employee lifecycle process
- Must be motivated, and able to work independently as well as part of a team
- Must be able to focus on details
- Must be able to handle clients in a confident, positive and responsive manner
- Must demonstrate ethical responsibility, maturity, and discretion
- Must be able to work under pressure
Specific Qualifications (if required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Communication skills - oral & written
Ability to collaborate / Teamwork
Ability to deliver / Results driven
Organizational skills
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to develop and adapt a process
Ability to develop and leverage networks
Ability to develop others & improve their skills
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
At least 5 years
Other/Specific Qualifications (if required)
