Job Title: Associate
Department: GPCO , ISPL
About Business line/Function: Banking and Financial Operations
Position Purpose:
The Cash Investigations Officer is responsible to handle, manage and follow-up claims and queries regarding cash flows across several locations. The role deals with internal clients, counterparts and cash correspondents, being also responsible for dealing with several departments with Cash Management activities.
Responsibilities
Direct and Contributing Responsibilities
▪ Provide solutions and operational/market assistance, as well as accurate and useful operational insight to internal clients and teams.
▪ Perform Banking reconciliation.
▪ Communicate with correspondents and counterparts.
▪ Ensure that the investigation of any claim related to cash flows, either from clients or from counterparts, is solved within the desirable time frame, while assuring a quality support during the process.
▪ Follow the activity closely, i.e. monitoring volumes evolution, workloads, recurring issues and present solutions as well as ideas for improvement.
▪ Support management in all operational activity and also on the transversal projects when required.
▪ Actively participate in all projects developed within the Department and BNPP Portugal.
▪ Monitor, report and mitigate the operational risk for all cases that the team is involved.
▪ Provide suggestions to improve processes and procedures.
Technical & Behavioral Competencies / Skills
Behavioral - Skills Attention to detail/rigor - Proficient
Behavioral - Skills Organisational skills - Proficient
Behavioral - Skills Client focused - Proficient
Behavioral - Skills Risk Management - Risk knowledge & awareness Proficient
Transversal Skills - Analytical Ability - Proficient
Business Skills - Operations and Processes - Transaction processing and data capture Proficient
Languages - English (Fluent)
Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
MS OFFICE PACK MICROSOFT EXCEL (Proficient) -
MS OFFICE PACK MICROSOFT WORD (Proficient) -
MS OFFICE PACK MICROSOFT POWERPOINT (Proficient)
Education Level: Field of Expertise - Banking and Financial Operations ([0 - 2] years) Academic Background - Bachelor's (3-5 years) in Economics, Finance and Accounting
Location: Chennai, India
About BNP Paribas Group:
BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
