What is this position about?
Transversal Lifecycle Support is a part of the Processing and Support organization. It is a global team and members are based in Europe (London, Paris, and Lisbon), Americas (NY/NJ, Montreal), India (Mumbai, Bangalore) and APAC (Hong Kong, Manila, Sydney). The department provides services to both internal and external clients.
Transversal Lifecycle Support is composed of four main departments:
1. Asset Servicing: Lifecycle management of market events impacting the cash securities and
synthetic/swap holdings for both house & Prime activities. Key functions include: Event Capture,
Notification, Election management and the bookings of Outcomes.
2. Tax Operations: Responsible for managing the tax compliance and reporting requirements for the investment products. Key functions include: Preparing and filling tax claims, calculating tax
liabilities, and certification/documentation of custodians accounts to avoid any withholding tax or
to obtain reduced rates.
3. Payments Oversight and Control: responsible for monitoring cash out & manual payment reduction, identifying and resolving payment processing errors, and ensuring that payment transactions are completed in accordance to internal policies and procedures.
4. Change & Design: Responsible for leading initiatives and designing new processes and systems to support evolving business needs. Key functions include: Conducting business and operational assessments, identifying areas for improvement, and leading change projects that improve processes, systems and operations.
The team works in close partnership with other Operations processing teams, Technology, Business, Product Development, Finance, Legal, Compliance and other infrastructure functions across the globe.
What would be your typical day at BNPP Paribas look like?
Primary Role Responsibilities
• Builds and maintains excellent working relationships with internal partners.
• Provides daily technical support to the process line; takes the lead in decision-making and approach for complex problems requiring sophisticated analysis or experience. Acts as a point of escalation for junior staff.
• Ensures the team processes asset servicing functions in accordance with company procedures, guidelines, and expectations.
• Runs a regional risk review forum to evaluate all risk factors surrounding in-flight events; prepares and distributes minutes to Risk and Senior Management.
• Performs proactive process reviews, identifying potential risk areas and implementing controls or adjusting procedures to mitigate future occurrences.
• Manages relationships with the PB business and clients to identify areas for improvement and ensure high levels of client satisfaction.
• Identifies restructuring opportunities to refine processes while optimizing capacity and resources.
• Remains prepared to support the process line at any time by stepping in to process or manage tasks as required.
• Drives change projects by providing subject matter expertise to the change portfolio, including both Operations and Front Office-led initiatives.
• Translates complex asset servicing event information to help identify opportunities for service improvements provided by the Operations team to BNPP PB clients.
• Monitors market changes affecting Corporate Action processing; identifies and implements necessary changes to systems or processes.
• Participates in market forums where permitted and shares relevant content with colleagues and management.
• Works closely with the AS Client Service group to identify trends and pain points impacting clients; identifies required system enhancements and helps close knowledge gaps to improve the client experience.
• Challenges the operational readiness of each Asset Services Team and delivers regular training via various media to reduce queries, mitigate risk, enhance team understanding, and combat attrition.
• Monitors the break population, prioritizing aged items and ensuring valid narration is provided by the process team.
What is required for you to succeed?
• Significant experience within Asset Servicing Operations.
• Deep and thorough knowledge of Asset Servicing operational processes and their impact on clients’ positions and internal trade bookings.
• Knowledge of front-to-back PB operational processes and the interaction between asset servicing and the trade life cycle.
• Excellent written and oral English skills; proficiency in written and oral Chinese is highly desirable.
• Prior experience providing direct support to PB and strategic clients, with the ability to manage client queries autonomously.
• Prior experience managing internal trading desks in relation to Corporate Action events.
• Proven commercial, communication, and relationship management skills.
• Strong computer literacy and a solid understanding of relevant software.
• Strong risk awareness, including the ability to demonstrate operational risk management and a commitment to abiding by operational responsibilities in daily activities.
• Excellent time management skills with the ability to multi-task and prioritize workloads effectively.
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
