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Application Production Support (VP)

Mise à jour le 23.12.2024
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In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2024. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal. 

The position at a glance

The Montreal team is responsible for the support of the Fixed Income settlement and global risk systems.  The successful candidate will be joining a team of 5 people in Montreal.  The role will include functional and technical support for middle office, back office, settlement, P&L teams in North America and overseas as well as analysis for new requirements, testing and project work.  

In detail

  • Troubleshoot trade capture, booking, settlements, and trade breaks issues and provide timely resolution
  • Provide complex technical support whilst dealing with non-technical users
  • Create and maintain documentation 
  • Must be able to multitask and take ownership of multiple items until resolution
  • Deal with high pressure situations and represent the team during high impact incidents
  • Facilitate proper communication to the business users and clients
  • English spoken and written fluently, French advantageous
  • Strong understanding of the trade process
  • Windows Operating Systems – Server, IIS, VM
  • Strong SQL skills
  • FTP, SFTP, FTPS, CFT file transfer setup knowledge

The strengths and skills that will help you succeed

  • 5 to 7 years of experience in the same field
  • Bachelor’s degree or foreign education equivalent in Computer Science or Engineering
  • Trade Support or Finance experience
  • Must be able to work as part of a team, use own initiative and be self-motivated
  • Problem solver / autonomous
  • Use of industry standard tools (Service Now/ITSM, Jira) is a plus
  • Experience in Finance environment is a plus
  • Weekend work (About 1 out of 5)
  • On-call support on a rotational basis.
  • Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Knowledge of the English is required.

What’s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits, click here

What you need to know

  • We will review candidates as they apply, so don’t wait to submit your application;
  • BNP Paribas is committed to accessibility and inclusion. If you need any accommodation during the recruitment process, you can contact accessibility [at] us.bnpparibas (dot) com
  • You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas’ office(s) is an essential function of this position;

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments, click here

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 63 countries, with more than 180,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas’ mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,400 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

  • Montreal’s Top Employers 2024
  • Canada’s Best Diversity Employers 2024
  • Women in Governance  – Parity certified –  Platinum certification
  • Pride at Work Canada
  • Rainbow Accreditation issued by Canada’s LGBT+ Chamber of Commerce (CGLCC)
  • Part of Les Affaires top 300 companies in Quebec
  • Synclusiv
  • Ready, Willing and Able
  • Autisme sans Limites
  • LinkedIn Top Companies 2024

Do you want to discover other BNP Paribas offers in Canada?

Click here: BNP Paribas in Canada Our job offers

Notre offre vous tente ? Alors n’hésitez plus !

Découvrez les métiers de BNP Paribas : IT, Tech et Data

Au-delà d’être un groupe financier, BNP Paribas est aussi une entreprise technologique. Les systèmes d’information, la data et les outils sont au cœur de notre ADN et offrent de nombreuses opportunités professionnelles !

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

En savoir plus