About the job
- Lead and Transformation Manager mission is to align the information system with the Group’s growth strategy acting as driver of the organizational change, promoting a continuous improvement mind-set that allows the implementation of the necessary actions that foster not only the achievement of the business goals but also the expected ongoing advancements of the activity. On an ongoing basis, take in consideration a proper control of the risk and quality of service delivered, follow up of the activity in all its dimensions, monitoring the relevant SLAs and KPIs and promoting the needed adjustments to ease and optimize the fulfilment of the business objectives
- Drive and oversee the transformation initiatives within an organization. She/He is responsible for identifying areas for improvement in line with Wealth Management (WM) strategy, developing/follow strategic plans, and implementing change initiatives
Your Main Activities Are
- Manage local ADM WMIS team
- Steer, supervise, delegate and control the teams’ everyday work
- Guarantee the proper management of IT risks & cyber security related to their line of work
- Management of staff, resources and budget, including the monitoring and optimization of all business costs
- Act as a sponsor for the company's innovation processes and creation of value, fostering and supporting the implementation of initiatives that lead to a relevant impact on the business and/or the teams, locally and globally
- Coordinate the relationship with the other locations and process owners, empowering the team in the follow up of the relevant processes
- Continuous optimization of the existing processes, identifying spaces and actions for improvements and efficiencies, while enabling employees to take part of the development of those actions
- Help define and promote WM CTO strategy and ensure its operational implementation regarding information systems
- Steer transformation program and related projects – affecting their line or work – either directly or through cross-entity projects
- Support and coach managers/Project Leaders reporting to them
- Support in the execution of all approved strategic transformation projects
- Manage an integrated program of change initiatives across all lines of service and functional areas all of which are aligned to business strategy
- Implementing change management strategies and plans that drive employee adoption and minimize resistance
- Support organizational design and definition of roles and responsibilities
Profile and Skills to Success
- Bachelor degree in IT and Excellent understanding of IT Roles
- Experience managing business stakeholders within the banking area
- Excellent active listening skills
- Exceptional communication skills, both written and verbal
- Experience with Program Management
- Ability to clearly articulate messages to a variety of audiences (Infrastructure, APS, ADM, Business) including senior management
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Strong collaborative mindset across regions and cultures
- A solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles
#LI-Hybrid
Why joining BNP Paribas?
· Leading banking institution
BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
· Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
· International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
- Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
· Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
· Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
· Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
