The role
The Client Onboarding Analyst (COA) is responsible for onboarding new accounts, performing periodic reviews in accordance to Anti-Money Laundering (AML) regulations or as set by internal policies and procedures for the Strutt and Parker Business Lines. The COA will undertake due diligence to understand the AML risks within the non-transactional and transactional client and counterparty relationships to ensure that appropriate Know Your Client (KYC) requirements, fee agreements and other due diligence information are obtained and maintained in accordance with internal and regulatory standards.
The candidate will have previous experience of working in an AML environment and be able to provide a high level of service to both the team and our clients. Self-motivated with the ability to demonstrate reliability and flexibility is essential, as well as being comfortable and capable of working on their own and as part of a team. This role will support various Residential and Rural UK teams and the Compliance team and includes day-to-day contact with our client vendors/landlords and potential counterparty buyers/tenants.
Key deliverables
• Under direct supervision of the RESI KYC Team Manager, complete due diligence on new and existing accounts to ensure compliance with requirements of BNP Paribas Group’s AML / KYC policies. This will entail performing and recording the results of searches and sanction checks.
• Supporting all Sales and Lettings offices with KYC, proactively resolving ad-hoc queries related to all aspects of AML analysis.
- Regulated: responsible for completing all Regulated KYC transactions (both clients and counterparties).
- Unregulated: Support for offices if there are queries/knowledge gaps.
- Unregulated: Covering for lack of staff (vacant role or OOO).
• Where required, establish and maintain trusted relationships with our clients and counterparties to facilitate and accelerate the on-boarding processes. The majority of these interactions will apply to High Risk / Legal Entities / Wealth Structures.
• Provide guidance and support to the front office with regards to on-boarding polices and account initiation.
• Perform periodic reviews of accounts as required by the onboarding policies.
• Actively participate in developing, testing and implementing new or enhanced CDD processes and other process improvement initiatives as required.
• Proactively resolve queries received from front office and the Compliance Team, highlighting and escalating issues in a timely manner.
• Establish and maintain effective relationships with front office staff and the Compliance Team.
• Provide training and guidance to staff on client onboarding procedures where required.
• Increase awareness with Senior S&P Management and the Compliance team with regards to business processes, local activity, market conditions and the way the business works at the front end.
Person specification
Essential experience
• Demonstrable experience and undertaking client due diligence, including completing independent searches and sanction checks.
• Prior experience interpreting policies and procedures associated with AML regulations.
• Working knowledge of third party global information sources used to complete client due diligence searches
• Excellent written and verbal communication skills.
• Knowledge of MS Office: Word, Excel and Outlook, internet search engines.
• An interest / working knowledge of commercial real estate investment markets (preferred, but not a pre-requisite).
Personal qualities
• Personable and people orientated
• Principled and self-assured
• Strong communicator
• Able to multitask and manage to tight timelines and deliverables.
• Able to prioritize and work in an organized fashion.
• Able to work under pressure and with a heavy workload.
• Extremely detail oriented.
• Open to change and future orientated
• Creative thinker able to make well thought out decisions
• Responsive to clients and colleagues
• Commercially astute
We are proud to offer award-winning benefits to support and reward our employees:
• Health & Leisure: 25 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work
• Financial: Pension, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice
Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
