About the job
- The Lisbon-based ETF Sales aims at delivering best-in-class execution and service to BNPP's Institutional clients (asset managers, hedge funds, pension funds) on a wide variety of ETFs
- Sales staff cover clients across EMEA in different and ultra-competitive environment
- Within BNP, the team spearheads business automation, client intensity and quality of client servicing
- The team in Lisbon is responsible to provide the first point of contact to clients that trade with the Bank and liaise internally with Trading teams based in London and Paris
- Close monitoring of Client facilitation books to make sure all transactions engaging the firm are well reflected and impacting the Trading Books
Your Main Activities Are
- Monitor closely all client requests and engage with them to increase Hit-Ratio
- Onboard and set up new clients in the Bank internal systems
- Accurate monitoring of client trades booking
- Create proximity and intensity with our client base
- Close monitoring of the activity, identifying trends, opportunities and client needs
- Produce managerial information regarding the Bank activity in ETFs
- Continuously escalate feedback and improvement ideas to increase streamlining of the workflow
- Active contribution to the development of the Bank's tools to enhance resilience of our set up
Profile and Skills to Success
- Masters degree in Engineering, Finance and Economics
- Proficient in Office Suite
- Excellent fluency in English
- Interest in Financial Markets
- Multi-tasking and methodological skills alongside high level of attention to detail
- Adaptability and Resilience
- Ability to develop and leverage internal networks
- Innovative mind-set, good communication skills, proactive attitude
Why joining BNP Paribas?
BNP Paribas, the European leader in banking and financial services in Europe, operates in 64 countries and has nearly 180,000 employees. The Group is structured around three operating divisions. Its business lines cooperate closely, as part of our integrated model, to meet the needs of all our clients in a coordinated manner:
- Corporate & Institutional Banking (CIB), connects corporate clients needing financing and institutional clients looking for investment opportunities
- Commercial, Personal Banking & Services (CPBS), brings together all the Group’s commercial & personal banking and several specialised businesses
- Investment & Protection Services (IPS), combines a unique continuum of products and services across protection, saving, investment and real-estate.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 9.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
Diversity and Inclusion Commitment
BNP Paribas´ ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Group’s Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility - Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:
- Promote a fair and unbiased recruitment process and offer professional development opportunities to all employees;
- Celebrate diversity and advocate for inclusion, both externally and internally, encouraging employee’s participation, creating space for different voices to be heard.
To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices.
Commitment towards work/life balance
Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees’ wellbeing and promote a culture of good integration between work and personal life.
To find out more on why you should join BNP Paribas please read our Employee Value Proposition and our Career path page.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
