About BNPP:
BNP Paribas is the European Union’s leading bank and key player in international banking. We operate in 64 countries and more than 180,000 employees globally.
Our mission is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. We offer secure, sound and innovative financial solutions to individuals, professional clients, corporates and institutional investors while striving to address the fundamental challenges of today with regards to the environment, local development and social inclusion.
About BNPP in the Nordics
BNP Paribas is the global bank with the strongest presence on the ground in the Nordic region. We have close to 850 employees based locally in the Nordics and offer our clients a wide range of services through our business units; BNP Paribas Corporate and Institutional Banking, Arval, BNP Paribas Asset Management, Alfred Berg, BNP Paribas Cardif, BNP Paribas Factor, BNP Paribas Leasing Solutions, and BNP Paribas Personal Finance.
BNP Paribas Corporate & Institutional Banking (CIB) offers corporates, institutions and public-sector clients a wide range of services from daily banking to value-added products and sophisticated investment banking solutions.
About this opportunity
We are looking for a Business Analyst / Project Manager to join our ITO Platforms Infrastructure Projects & Support team!
The Nordic ITO Platforms Infrastructure Projects & Support Team’s primary focus is to support the design, delivery and ongoing operation of the clearing and settlement platforms that enable payments in Denmark, Sweden and Norway, working in partnership with the head office IT teams, internal business owners, external clearing houses, and a range of external IT suppliers.
We are looking for a self-driven team member who will become the go-to expert on the Danish payment infrastructure landscape while also supporting common Nordic initiatives.
You will be located in Copenhagen and you will report to the Head of Nordic ITO Platforms Infrastructure Projects & Support.
Main scope of the role
- To locally drive and deliver, centrally or locally lead projects aiming at maintaining or enhancing Nordic ITO Platforms such as (but not limited to) projects on GB IT applications and processes.
- For the projects in scope, act as Business Analyst and/or process expert and coordinate all the contributors involved or impacted.
- Manage Regulatory Reporting production needs
- Functional ownership of local applications and domestic clearing services
- Manage Domestic Payments vendors’ contracts
The role blends business analysis, lightweight project leadership and operational support – always with an eye on risk, compliance and cost effectiveness.
What you will do
Key responsibilities
- Requirement gathering: Work with the clearing houses, providers, internal product owners, authorities, etc to capture functional and regulatory requirements, in tandem (when relevant) with the local clearing SPOC (Single Point Of Contact)
- Documentation: support in the creation of clear Business Requirements, Functional Specifications that serve as the foundation for all downstream activities
- Impact & gap analysis: Evaluate how changes in the payment infrastructure will affect existing BNPP systems and recommend mitigations
- Knowledge hub: Maintain an up to date “Danish Payments Playbook” and perform briefings for the CM community and IT teams
- Backup SPOC: Step in as the single point of contact for Danish clearing house relationships, handling queries, escalations when the primary SPOC is unavailable
- Solution validation: Participate in design reviews, UAT, and post‑implementation audits to confirm that delivered solutions meet the documented requirements
Team wide support
- Project coordination and business analyst assignments
- Third‑Party & Supplier Management; liaising with IT vendors and clearing houses, tracking incidents and performance
- Access‑Rights & Incident Management for the specific Nordic local applications; process access requests and participate to incident response teams
Backup of Danish local clearing SPOC
- Liaising with the relevant clearing bodies to enable upstream and downstream communication
- Coordinate the responses
- Provide consistent communication
- Maintain records
Relevant experience and requirements
- Bachelor’s degree in Finance, Economics, Computer Science, or related field (or equivalent professional experience)
- Experience in payments operations or payments related, business analysis with focus on Danish clearing/settlement. Experience with other Nordic payment schemes and supplier follow-up is an advantage
- Deep understanding of Danish payments ecosystem
- Expertise in requirement elicitation, comprehensive impact analysis, and cross-functional stakeholder management
- Project management basics: ability to define scope, track milestones, manage risks, produce status reports
- Basic understanding of technologies and ISO payment message flows. Knowledge of SQL/DB querying for validation is an advantage
- Concise written and oral communication tailored to technical & business audiences
- Fluency in English (both written & spoken) is mandatory, Danish-speaking and writing is an important advantage
- Proficient with MS Office, especially Excel and PowerPoint
- Analytical mindset for structured problem solving, data driven decision making, attention to detail
- Proactive self-learner with strong collaborative skills and the ability to deliver high-quality results under tight deadlines
Hiring Manager
Malin Sundkvist, Head of Nordic ITO Platforms Infrastructure Projects & Support
Are you interested in knowing more about the position?
Please contact HR Business Partners Astrid Melby astrid.melby [at] bnpparibas (dot) com and Hilde Mæland hilde.maeland [at] bnpparibas (dot) com, or Malin Sundkvist malin.sundkvist [at] bnpparibas (dot) com.
Diversity Statement
As the Bank for a changing world, we truly believe that promoting diversity makes it better. We welcome all talents and empower them to prosper in an inclusive workplace. Join us and bring your full self to work with your own experience and identity!
