The bank for a changing world

User Support analyst, Financing applications.

Contract

Standard / Permanent

Location

CA-QC-Montréal

Job function

INFORMATION TECHNOLOGY

Reference

SAA0811

MISSION AND OBJECTIVES

 

The Global LAP Organization North America (GLO), part of the project COO Organization in Finance & Tax Americas ensures that appropriate solutions are put in place for the Finance (accounting) and Tax organization to meet their business objectives.  The team acts as the bridge for the Finance and Tax department to the various other departments within the BNP Paribas group, mainly the business, PMO and technology organizations in New York, New Jersey, London and Mumbai. 

 

The team works simultaneously on a wide range of projects arising from business and regulatory changes, strategic initiatives and reengineering existing applications to improve functionality and efficiency.  The team also provides first line user support through training, research and responding to general queries.

 

 

MAIN RESPONSIBILITIES

 

As a member of the Support and M&E Team, the business analyst provides first line user support for Finance NA applications

 

  • Production support Beacon

  • Liaise with the Accounting control, team and provide functional expertise and consultative support on the reconciliation & balance accounts justification tool

  • Investigate and resolve application and process problems raised by the user

     

     

  • Production support AXIOM

  • Liaise with the Regulatory reporting team and provide functional expertise and consultative support

  • Prepare the expected results and do the follow-up during the testing phase

  • Facilitate the communication between users and IT

  • Maintain the procedure manual for the Finance Support Team

  • Manage the opened items and coordinate the release in production 

     

     

  • Production support LAP

  • Liaise with the LAP user community and provide functional expertise and consultative support to users

  • Investigate and resolve application and process problems raised either by the user community or linked batch report issues.

  • Facilitate the communication between team members, business units , IT and PMO organization in New Jersey, London and Mumbai

  • Quality assurance & non-discretionary projects

  • Participate to the LAP QA review

  • Participate to any ad hoc requests 

Participate to BCP testing whenever required

REQUIREMENTS

 

 

TRAINING AND OCCUPATIONAL EXPERIENCE

 

  • Minimum 3 years of work experience in the field of accounting and / or accounting system and / or implementation in the financial services industry

  • Knowledge of regulatory environment (US and/or Canada) and reporting tools

  • Bachelor's degree Finance/Accounting, IT, or both.

     

     

ESSENTIAL SPECIFIC REQUIREMENTS

 

  • Understanding of Corporate Banking and/or Capital Markets products.

  • Ability to understand financial products and system architectures, including accounting business processes including financial and management reporting (IAS and US GAAP), month-end closing process, regulatory reporting, entity consolidations and multi-currency accounting.

 

SKILLS AND BEHAVIOURS

 

  • Excellent written and oral communication skills

  • Limited travel from Montreal to NY/JC expected during the project phase