The bank for a changing world

Technical Manager, Senior Unix Engineer


Standard / Permanent


HK-Hong Kong (HK)-Hong Kong

Job function




Position Purpose
  • To support Electronic Markets Business projects implementation and daily BAU support



Direct Responsibilities

  • Coordinate and work on UNIX infrastructure projects in APAC data centres and colocations
    • Server capacity planning and deployment
    • System configuration, customization, optimization, and upgrade
    • System resilience strategy and implementation
  • Perform production support for critical Linux server platform in a fast pace environment
  • Provide direct user support and address system related requests in front office trading floors
  • Server x86 hardware and Linux performance fine-tuning and monitoring
  • RHEL in-depth troubleshooting, problem management and root cause analysis
  • OS / server provisioning, standardization, and policy control in a regional basis
  • Support roster on morning shift, holiday, and weekend are required
  • Occasional travel in APAC for data center projects

Contributing Responsibilities

  • Analytical thinking and strong diagnostic ability
  • Client-oriented, strong communication and organization skills
  • Good team player
  • Strong initiative and multitasking
  • Multi-cultural environment
  • Ability to work under pressure
  • Contribute to the Permanent Control framework

Technical and Behavioral Competencies required
  • Experienced in system administration in Linux / RHEL for trading or business application environment
  • In-depth knowledge of operating system, process, and kernel
  • Familiar with x86 hardware, server networking peripherals, and data center setup
  • Good knowledge of scripting language (Bash, Python, Perl) and system tools to quickly formulate solutions
  • Familiar with technical troubleshooting, system recovery, root cause analysis and remediation which involves coordination of vendors and remote technical staffs
  • Provide support to X Window, Linux desktop software, and end-user equipment to local and remote users
  • Ability to provide balanced and quality advice, analysis, and guidance to application teams and business users on issues and requests
  • Good IT aptitude that comply with ITIL framework (Incident Management, Change Management)
  • Excellent time management skills

Experience and Qualifications required

  • Degree in Information Technology related discipline, preferably with RHEL certificates
  • At least 7 year experience in IT role of which 5 year experience as a UNIX SA or engineer
  • At least 3 year experience of working in a multi-national IT environment with strong background in service delivery and production support for critical systems
  • Strong communication skills and interpersonal skills to interact efficiently with team members, other support teams, and remote technical staffs such as data center smart-hands
  • Previous experience in an investment banking-focus business is highly appreciated
  • Fluency in English and Cantonese