The bank for a changing world

Team Member - Governance & reporting


Standard / Permanent



Job function




Key Responsibilities and approximates time split (%) (ideally 4-10 points)

The job holder will work within the PMO manager on a variety of responsibilities including;

  • Driving a proper governance framework ensuring access rights management policies and procedures are adhered at all the levels in value chain.
  • To contribute to quality and process improvement generally.
  • In the absence of the PMO manager, manage any escalations from the business ensuring that complaints are addressed quickly and efficiently. Also ensuring that Head IT security SSC is kept informed.
  • Display a working understanding of the business environment, appreciation of the business applications and business needs
  • Ensure that the IT security SSC teams adhere to the defined procedures and raise exceptions.
  • To own and validate all process documents and SOP with appropriate version controls.
  • Responsible for defining and maintaining any Service Level Agreements (SLA) that may be required
  • Examine the unique needs and concerns of BNP stakeholders to develop relevant practices and procedures for preparing business reports.
  • Develop and build strong working relationships with all areas of the business
  • Be the central co-ordination point for all system reports, dashboards being reported to management
  • Develop standard templates for dashboard and metrics reporting.
  • MIS reporting as required using Business Objects, Excel & PowerPoint.

Essential Experience (in order of importance)

  • Confident strong interpersonal skills and an ability to interact with people at all levels of the business
  • Strong team player
  • Ability to use experience, best practice and process delivery
  • Excellent organizational skills, capable of prioritizing workloads
  • Competent in Excel to build / develop spreadsheets and manipulate data
  • Competent in Business Objects or similar tool, creating and manipulation of data.


Essential Skills/ Competencies

  • Good communication, technical writing/diagramming and spoken skills in English

·         Attention to detail

·         Ownership of tasks / issues

·         Good reporting and monitoring skills

  • Service delivery focused (Must be able to handle customers in a confident, positive and responsive manner)

·         Client focused

·         Can do attitude

·         Strong problem solving skills

·         Good interpersonal skills

·         Must demonstrate ethical responsibility, maturity, and discretion

·         Ability to multi-task

·         Effective time and priority Management

·         Ability to work autonomously as well as in a team

·         Ability to follow processes

·         Proactive approach

·         Work off his / her own initiative

·         Knowledge of problem, change & incident management.

·         COBIT knowledge an advantage.

·         Good understanding of financial industry and operating environment is an advantage


Any Graduate or Post Graduate