The bank for a changing world

SWIFT / SEPA Alerts Analysts Team Manager (M/F)


Standard / Permanent



Job function




The BNP Paribas Group is a leader in banking and financial services, employing over 184,000 people across 75 countries and 5 continents. BNP Paribas Corporate & Institutional Banking (CIB) is a leading European investment bank with global leadership in many of our businesses. BNP Paribas CIB, with nearly 30,000 employees in over 57 countries, can offer you an exciting and truly global career.
Within Group Compliance, Group Financial Security (GFS) mission is to supervise and coordinate at Group level the organisation and implementation of the control framework designed to prevent corruption, money-laundering and financing of terrorism, to comply with embargoes and international financial sanctions and to protect customers interests.
With respect to compliance with embargoes and international financial sanctions, BNP Paribas has set up an elaborate filtering process of its Swift and SEPA messages, based on a centralised platform (SHINE).
Level A is the first level of filtering at Group level, under GFS responsibility. This level releases obvious “false hits” and escalates the other alerts to B1 for investigation. Currently, Level A relies on a team based in Paris and a team based in Singapore, who takes charge of the processing of alerts in a Follow the sun mode when the teams in Paris are off. A new platform is being created in Lisbon.
The Team manager will report locally to the Lisbon Compliance Hub Head and functionally to GFS Paris.
  • Run the Lisbon based Level A filtering team and manage the filtering activity: assign perimeters to team members, manage priorities, and take appropriate actions to ensure provision of service in a timely manner
  • Contribute to the filtering activity by personally handling screening on the filtering platform SHINE, especially at times of high volumes in order to ensure timely provision of service, and by providing their expertise and guidance to the team members
  • Ensure that the team has the appropriate level of competence, by organising, with Paris team,  training of new recruits, making sure that the team members have a good understanding of their duties and of the procedures and decision grids, and that the team undertake the training programmes that is required by GFS Paris.
  • Manage communication with the Paris team:
    • Relay instructions from GFS Paris to the local team and ensure that they are well understood
    • Inform Paris of anything relevant regarding the local team and the activity
    • Organise (take charge directly or assign to team member) daily reporting / hand over to Paris during the overlapping slot
  • Perform (or instruct team member as relevant to undertake) quality assurance actions according to GFS control framework (day+ controls, weekly/monthly controls)
  • Perform periodical reporting tasks according to GFS Paris instructions (e.g.: contractual reporting commitment to the Group’s entities centralised on the SHINE platform)

  • Management experience in Operational role, namely BackOffice Operations
  • Knowledge of Fircosoft
  • Knowledge of Operational risks
  • Understanding of banking messages frame / knowledge of SWIFT messaging system
  • Management skills (e.g., set team goals, perform appraisals)
  • Strong reporting skills
  • Organized and detail oriented
  • Strong communication skills
  • English fluency