The bank for a changing world

PS&F Business Manager


Standard / Permanent


US-NY-New York

Job function




Prime Solutions and Financing (PS&F) is in the business of servicing clients by providing securities financing, options, futures and OTC clearing, and FX intermediation (FXPB). PS&F Risk desk is a part of PS&F focused on the counterparty risk management, margin, and designing client solutions to meet client financing, clearing, and FX intermediation needs.


PS&F Business Manager main responsibilities & objectives
  1. Support the heads of GBLs / Transversal Units (TUs) / Regions in their internal governance
  2. Act as a thinking partners for the heads of GBLs or TUs to help them building their business strategy, optimizing their setup and anticipating regulatory hurdles
  3. Levering on the Strategy & Client Development teams notably, insure regular benchmark with competition to feed the development or adjustment of the GBL / TU
  4. Insure efficient governance & communication routines are in place to steer the GBL / TU, and act as secretary to them, insuring proper tracking of decisions and follow-up of actions. Make sure relationship with the regions is properly articulated
2. Identify, Sponsor, Lead and/or contribute to new business projects for the GBL / TU / Region 
  1. Assist management and project sponsors, help them to drive business projects and ensure that all the necessary actors are involved when required.
  2. In coordination with other teams, identify improvement areas within the Front Office organization and define
    and implement solutions to streamline Front Office business processes.
  3. Assist in the NAC/TAC process for new activity and transaction approvals; coordinate the preparation of the documentation with the business, ITO and functions to ensure that all necessary aspects are addressed.
    - Promote when relevant the standardization of practices across all Global Markets and play an active role in sharing Best Practices within Global Markets Business Management.
Architect Front Office global relationship with Business Partners:  Compliance, Legal, Risk-IM, IT, Operations, Finance
  1. Design, Implement and run relevant governance routines between the Front Office and its Business Partners, so as to insure seamless functioning, accountability and control across the value chain
  2. Keep our Business Partners up-to-date on the Front Office organization and business evolutions
    - Ensure that Front Office organization changes are communicated and explained to all Business Partners.
    - Update our Partners on all major new activities or initiatives
  3. Serve as an entry point to the Business Partners when necessary
    - Help them understand Business priorities and requirements (Budget process, development priorities, clients sensitivity).
    - Organize the escalation process to the Front Office: Provide escalation rules, define key contacts, help our Partners in identifying the right contact within the business and be a last resort escalation point.
    - Organize feedbacks to the Business Partners on the services they deliver to the Business.
    - Help partners conduct the "change management" to business processes when required.
  4. Ensure the Front Office organization global coherence vis-à-vis their Partners
    - Ensure global consistency of Front Office requests to Partners and validate budget reallocation according to priority shifts.
    - Make sure that priorities are well understood and taken into account by our Partners
- Work for the alignment of Business strategy and Partners' resources and proposes arbitrages when necessary.
- Contribute to improve the governance of projects through their active participation to steering committee and by requesting relevant sponsor to attend
4. Ensure that management has the required performance and management indicators
  1. Build or coordinate the development of relevant MIS for the heads of activities, in liaison with the Data Office
  2. In coordination with the various departments involved, produce when required ad-hoc analysis of the activity according to management requirements (P&L, CC, Risk indicators, cash limits, cash usage, costs, fees, client portfolios turnover, client profitability) and contribute to the Front Office budget process.
5. Act as FO referent for support and firefighting
  1. Assist sales / structurers or traders in troubleshooting major or crisis situations and leverage on the organization to solve issues.
  2. Support management on business issues including operations, IT, Finance, Tax, Regulatory framework, Legal or compliance, etc.
  3. Make sure that business people have relevant contacts within the organization to operate.

6. Contribute to global Control Framework and Risk monitoring

  1. Ensure a permanent and consistent risk reporting and monitoring platform within the Activity. Business Managers are responsible for the definition of the risk produced and their consistency across activities.
  2. Assist in the definition and enforcement of business procedures, guidelines and policies
    - Contribute to the identification of risk areas and the control framework required to mitigate them.
    - Keep up-to-date Front Office business procedures and duties.
    - Organize training of Front Office people on policies and procedure relevant to their activity.
  3. When necessary coordinate for the Front Office Management internal and external audits, be it General Inspection, CIB Audit or Regulatory Bodies inspection
    - Guide inspection team within the Business.
    - Follow-up on recommendations and work for their timely closing.
  4. Contributes to implementation of new regulatory requirements specific to the GBL / TU / Region
  5. Represent upon request Activity Management during Operations or Permanent Control committees


Role Profile
The role requires the following traits and skills:
  • At least 7 years’ experience in financial sector
  • Good knowledge products, P&L, and Risk Management techniques
  • Able to communicate clearly and advise Global Markets top-management
  • Be client focus - Sees stakeholders as well as external clients as “customers”
  • Solid network within Global Markets and functions
  • Strategic thinking and analytical reasoning
  • Team player willing and able to communicate efficiently with a global network of people (Global markets GBLs and Functional Partners, Group