The bank for a changing world

Project Manager - Operational Change


Standard / Permanent



Job function





BNP Paribas Securities Services is a top five global provider of securities services. Operating across the investment cycle, we provide post-trade administration solutions to buy-side and sell-side financial institutions and issuers. With a local presence across 34 countries and global coverage of over 100 markets, we offer a one-stop shop for all asset classes, both onshore and offshore and across the globe.


Position Details
Department purpose / objectives
The UK AFS Change Department exists to provide project expertise and resources to complete the portfolio of projects budgeted for in any given year across Middle Office and Fund Accounting functions.
Projects and change initiatives which the AFS Change Department are involved in include the following categories: Client Changes, Client Implementation, Efficiency, Operational, Product Development, Regulatory, Strategic and Technical Projects.
The support provided includes provision of skilled resources to undertake projects including:
  • Project Managers
  • Business Analysts
Purpose of the position:
The purpose of the role is to act as Project Manager within the Middle Office & Fund Accounting perimeter.  In terms of Governance, the role will reside in the AFS Operations Change Team however this can change as per the want of senior management and associated work and resource drivers.
The role will focus on the analysis, initiation, execution, implementation, control and closure of projects and initiatives derived from the AFS Operations Change Portfolios of Work.
Key Responsibilities of the role:
  • Project Manage all project related tasks across the full system life cycle. This includes the effective project management of but not limited to analysis, initiation, planning, execution, control and monitoring and closure tasks.
  • Status Tracking and reporting, Issue Management (including workshops when required), Managing actions, Dependency Management, chairing/attending Governance meetings and when required escalation to Senior Management.
  • Maintain all project management documentation to required internal standards.
  • Acting as a Champion and as an Example in terms of promoting and abiding by our project management approach, principles and methodology.
  • Completion of all necessary processes and procedures to promote projects into the production environment, including the management of deployment dates, plans, sign-offs, migration planning, training plans and contingency / back-out plans.
  • Project and portfolio tracking, control and reporting directly in line with the MOO change principals and methodology. To include management of risks, issues, dependencies, actions, budget tracking, change control and regular reporting
  • Supporting the executing associated Change Management tasks related to the portfolio, sub portfolio of projects or change initiatives.
  • Where appropriate, project tracking, control and reporting to CMMi Level 3 standards. To include management of risks, issues, dependencies, actions, budget tracking, change control and regular reporting
  • Effective project change control and Risk management
  • Where required be a subject matter expert for project team members and the ability to perform varying levels of business analysis when required to do so
  • Project delivery plans to time and budget as approved by the Project Steering Committee, Sponsor or project plan.
  • Where appropriate working with IT in managing vendors and or clients
  • Collation of materials, chairing and minuting the project documents and internal / external meetings
  • Manage client change and client relationships
  • Participation and representation of BNP Paribas Securities Services at regular client update meetings
  • Dealing with all levels of the organisation from developers to senior sponsors
  • Effective project risk management
  • Work with teams across multiple locations (including but not limited to London, Glasgow, Paris and Chennai)
Key internal stakeholders:       
  • Local and Global Production Teams
  • Local and Global IT / IT Development Teams
  • Sponsors and Senior Management 
  • IT Development and Support Teams in London and Chennai
  • Product and Strategic Operating Model (SOM) Team
  • IT Service Delivery Teams in London and Chennai
  • PMO Team
  • Head of Operations (key stakeholder)
  • Global Head of Middle Office (key stakeholder)
  • Heads of UK IT and Engineering Teams
  • Other internal Business Areas
Key external key stakeholders:
  • AFS Clients
  • Vendor liaison (including but not limited to FIS,  XSP, Intellimatch,  Tradeflow, brokers and other third parties)     
  • Regulatory status
Skills and Experience required
Competencies required for the role:
The successful applicant will be required to demonstrate the following attributes to be considered for this role:
  • Delivery focussed Project Manager
  • Experience of our business more specifically Middle Office Fund Administration / Accounting Operations such as Asset Servicing (Income & Corporate Actions), Transactions Management (Treasury, Trade, Derivatives and Cash Management), Reconciliations and Reporting.
  • Client facing experience (preferred)
  • Ability to deal with all levels of the organisation from developers to senior sponsors
  • Collaborative approach and good interpersonal skills
  • Ability to drive a solution through to completion
  • Experience of completing a full system implementation (preferred)
  • Experience managing vendors (preferred)
  • Team player
  • Ability to manage a team, good leadership ability and ability to build a team

The role may require some travel to BNP Paribas locations (usually London).
Qualifications required for the role:
  • A Level or equivalent educational qualification


  • Degree or Business Analysis and/or Project Management Qualification (Project management qualification preferred)
Technical Experience:
  • Strong Project Management skills
  • Strong interpersonal and people management skills
  • Proven track record for project delivery
  • Financial industry experience preferably Investment Operations
  • Strong negotiating skills
  • Client facing experience
  • Knowledge of the development lifecycle
  • Experience of a full system implementation
  • Experience managing vendors


  • Experience of vendor packages used within BNP Paribas (such as Hiportfolio, XSP, Tradeflow)
  • Business analysis skills, tools and techniques


Equal Opportunities
BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.