The bank for a changing world

We are looking for

Learning & Development Officer


Standard / Permanent



Job function




The PT Learning & Development function exists to provide a development service which supports professional skills development, encourages a culture of self-development and supports employees’ engagement, mobility and desire and willingness to learn.



  • Activities include:
    • Developing and delivering the PT L&D strategy in conjunction with key stakeholders
    • Managing resources and systems to run the function efficiently
    • Matching L&D activity with business needs
    • Participate to global L&D projects
    • Getting best value from suppliers
    • Developing a learning culture
  • The purpose of the role is to:
    • Provide strategic and operational development needs and solutions in consultation with the business

    • Maintain and develop agreed areas of the curriculum

    • Manage and contribute to development projects

    • Manage relationships with providers and key stakeholders

  • Client Management
    • Work with the business, HR Business Partners and external vendors to translate business needs into appropriate development solutions
    • Actively promote development opportunities via open programmes, communication to all stakeholders and L&D events
    • rovide L&D advice and expertise to other bank initiatives
  • Product Management
    • Elaboration and implementation of Annual Training plan
    • Develop and implement Learning strategies and programs
    • Manage a defined development curriculum by designing development activities that meet the needs of the business using a blend of options to meet all development needs and learning styles
    • Develop frameworks and tools to support the curriculum and help employees develop their careers and skill sets
    • Continually review the effectiveness of the curriculum by analysing programme evaluations and metrics to ensure quality of development activity
    • Manage key relationships with external providers to get best value
  • Project Management
    • Manage and contribute to PT L&D projects as required
    • Manage and contribute to CIB European and global L&D projects as required
    • Actively support the territory mutualisation plans by managing and contributing to key projects and initiatives
  • Stakeholder Management
    • Represent the PT L&D function by contributing and supporting:
      • Group, Pole and Local business and HR initiatives
      • CIB L&D Hubs and wider community


  • Fluent in English
  • Organization and management skills
  • Customer oriented
  • Skilled relationship builder - ability to work and influence at multiple levels
  • Strong team working capabilities and experience
  • Innovation and creativity
  • Strong cost focus and commercial orientation
  • Decision maker and problem solver
  • Results and delivery focus especially during change
  • Ability to deliver messages effectively
  • Discretion and confidentiality
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