The bank for a changing world

Head of Front Office Conduct Surveillance


Standard / Permanent



Job function




BNP Paribas Overview


BNP Paribas has a presence in 75 countries with more than 185,000 employees, including 145,000 in Europe. It ranks highly in its two core activities: Retail Banking & Services and Corporate & Institutional Banking (CIB).


BNP Paribas Corporate & Institutional Bank is a leading European investment bank with global leadership in many of our businesses. With nearly 20,000 employees in over 45 countries, CIB can offer you an exciting and truly global career.


At BNP Paribas CIB, we work continuously on behalf of our clients, helping them to realise their projects around the world. You can be an important part of this, helping us to serve our clients both in mature and emerging markets, providing them with financial solutions across a diverse range of expertise, products and services. Our origins lie in Europe but nearly a quarter of our employees now works in our multi-award-winning Asia Pacific offices and we are a committed player in all markets.


Strong risk management, combined with the stability that comes from being part of one of the largest banking groups in the world, underpin our success. Joining us, you’ll become an integral part of a dynamic team that spans nationalities, cultures and backgrounds, drawing together people from around the globe and reflecting our commitment to international placements.


Department purpose / objectives:


Global Markets is BNP Paribas’ capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutionals, corporates, private banks and retail distribution networks.


Global Markets encompasses seven global business lines; G10 Rates, Equity Derivatives, Forex & Local Markets, Commodity Derivatives, Credit, Prime Solutions & Financing and Primary Markets, helping their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk.


Global Markets is made up of over 3,700 staff globally based in EMEA, the Americas and Asia Pacific, with the main trading floors located in London, Hong Kong, New York, Paris, Singapore and Tokyo.


Purpose of the position:

  • In response to FCA conduct requirements, BNP Paribas has established a First Line of Defence Surveillance function within Global Markets (GM) FO reporting to OPC. GM Operational Permanent Control is part of Global Markets Strategy & Risk and is independent from the Business and is also part of the 1st Line of Defense.
  • This newly created function the FOCS team monitors today each Global Business Line’s Trading & Sales business activity and electronic Communications, with the objective of deterring, detecting, and preventing Conduct Risk breaches.
  • The team is unique in the industry and has proved efficient in identifying potential conduct risk to BNPP managers. The team can follow easily market events and work with FO management by being located within the trading floor.
  • Global Markets Management is committed to expand the FOCS team to other asset classes in order to reinforce its 1st LOD.


Specific Responsibilities of Role:

  • Manage daily work and tasks assigned to the FOCS team across all asset classes
  • Assisting team members with the implementation and roll-out of new surveillance tools and models when applicable
  • Write and review the IT specifications of developments required for the surveillance tolls across all asset classes
  • Foster a close relationships with internal business partners and collaborate with colleagues across EMEA, and in US and APAC to communicate/share conduct surveillance initiative
  • Liaising with other regions to ensure maximum alignment globally
  • Build relationship and liaising with Compliance Trade Surveillance on monitoring related issues as appropriate
  • Keeping up to date with internal group procedures and circulating to the team members
  • Keeping up to date with internal conduct and principles such as the Principles and guidelines, code of conduct, etc..
  • Contributing and participating to the relevant conduct-related committee and initiatives identify within the industry appropriate surveillance tools or companies able to deliver technology solutions to monitor trade surveillance perform supervisory review of surveillance work done by the FOCS team, ensuring alerts are escalated, analysed and cleared properly in a timely manner, documentation of alert conclusion and proper record keeping, investigate cases escalated, including driving discussions with trading/sales heads.
  • Ongoing review on adequacy of surveillance coverage
  • Participation in conduct-related initiatives when required
  • Attendance at relevant industry and trade association forums


Competencies required for the role:



  • Be a role model, supporting and fostering a culture of good Conduct
  • Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
  • Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure



Technical skills and qualifications required for the role:

  • Market, Product and Business Experience
  • Good knowledge across a range of products with a deep expertise in at least one asset class: Equity Derivatives, Commodities (Energy, Metals, etc…), Fixed Income.
  • FO experience is essential
  • Awareness of Conduct Initiatives within the bank
  • Good knowledge of trading processes
  • Advanced knowledge of Excel is essential
  • Bloomberg knowledge is an advantage


Business risk

  • Demonstrates a good awareness of risk and fundamental risk concepts. 
  • Always considers risk in his/her daily activities and abides by the Key Front Officer Responsibilities and Principles and  Guidelines.
  • Understand conduct risks


Essential personal skills

  • Excellent communication, writing and presentation skills essential.
  • Strong interpersonal skills (both internal and external).
  • Organisation skills
  • Excellent analytical and problem solving skill
  • Diligent



  • Displays dedication & prioritises problems by considering the impact on the business; identifies quick-wins



  • Stays calm and positive, controls his/her emotions in conflict or any situation of intense stress
  • Ability to undertake a number of  issues simultaneously is essential as well as the ability to work under considerable pressure
  • Passion, tenacity and resilience in an ever changing environment



  • Thinks laterally to identify other sources of useful information and sees ways around obstacles and barriers.



Please note that all applicants must disclose whether that they possess the right to work in the U.K. as per the Immigration, Asylum, and Nationality Act of 2006.