Standard / Permanent
With the purpose ….
To be part of the Corporate Financing and Payment Operations section, which includes the processing Cash Management transactions,
Main Purpose of the Department…
To ensure that corporate Loans are processed accurately and all Fees are correctly accounted for and collected.
Process and facilitate Cash Management transactions within cut off times, as per AML / CTF controls, and handle investigations where required. Duty now shared with ARPC team in Mumbai.
To provide support to the Loan Administration Area; receipt of client instructions or agent instructions, verification of client instructions against credit authorisations and agreed client conditions, arrange input of the loan into the Bank’s systems (via liaison with regional team).
To ensure Fees are booked correctly with respect to amortisation, Income accounts, invoicing as per approved conditions, reconciliation and adjustments…ie: to manage the whole transaction from issuance to collection.
To assist with Cash Management transaction processing, client support and satisfaction. Monitoring of payment queues and transaction reports throughout the day. Correcting any payment anomalies. Reporting of client comments and immediate escalation of any issues identified. Note: This function is offshored to ARPC team in Mumbai from 10.00am Sydney time however end of day monitoring is essential and shared by both team thus requiring clear and precise communication with such offshore teams.
Complete remaining Cash Management task not offshored which include, daily funding tickets, interest rate input, dishonours and AUD and Foreign cheque processing.
To perform all the controls as per internal procedures including legal and compliance regulations, and provide high level of service quality to the customer.
Competencies (Technical / Behavioural)
Motivation and prioritisation – the pressure of the job requires the incumbent to display a high degree of self motivation and good prioritisation skills.
Quality- understanding that all aspects of the job require a quality outcome.
Attention to Detail.
Communication- being able to clearly convey information both internally and externally.
Client focus, ability to organise daily work around cut off times.
Ability to cross train and to undertake different function responsibilities within the team
Specific Qualifications & Experience Required
- Good Knowledge of Loans processing, applicable margin and related Establishment & Commitment Fees.
- Good Knowledge of Payments or Cash Management.
- Experience of rules to manage Operational risks
- Knowledge of general banking products and basic accounting.
- AML / CTF controls
- Intermediate knowledge of Excel, Word and Outlook